Skillful self-disclosure can humanize the leader, creating connections between the leader and followers that increase feelings of trust and intimacy, and, in an organizational context, a readiness to work together collaboratively to reach mutual task goals.

Emotional intelligence is a shorthand that psychological researchers use to describe how well individuals can manage their own emotions and react to the emotions of others.

“Mixed model,” developed by psychologist Daniel Goleman. The mixed model has five key areas: Self-awareness, Self-management,Motivation,Empathy and Social skills.

Self-awareness: Self-awareness involves knowing your own feelings. This includes having an accurate assessment of what you’re capable of, when you need help, and what your emotional triggers are.

Self-management: Self-management involves being able to control outbursts, calmly discussing disagreements, and avoiding activities that undermine you like extended self-pity or panic.

Motivation: Everyone is motivated to action by rewards like money or status. Goleman’s model, however, refers to motivation for the sake of personal joy, curiosity, or the satisfaction of being productive.

Empathy: While the three previous categories refer to a person’s internal emotions, this one deals with the emotions of others. Empathy is the skill and practice of reading the emotions of others and responding appropriately.

Social skills: This category involves the application of empathy as well as negotiating the needs of others with your own. This can include finding common ground with others, managing others in a work environment, and being persuasive.

Listening skills allow one to make sense of and understand what another person is saying.

Good listening skills make workers more productive. The ability to listen carefully allows workers to better understand assignments they are given. They are able to understand what is expected of them by their management.

Listening tips: Maintain eye contact with the speaker. This will demonstrate to the speaker that the listener is paying attention.

Do not interrupt the speaker. Wait until he or she is completely finished, then ask questions. Listening long enough may answer several of the questions without the need to ask. When the time is right to ask, repeat instructions first and then ask appropriate questions.

Control body language. As much as possible, sit still while listening. This implies that the listener is paying full attention to the speaker. A nod of the head can be good, as it implies agreement.

A good listener knows that being attentive to what the speaker doesn't say is as important as being attentive to what he does say. Look for nonverbal cues such as facial expressions and posture to get the full gist of what the speaker is saying.

Without rapport, there is little chance to influence or to persuade others.

Rapport building is at the root of effective communication

what are some of the techniques you can implement to increase your capacity to build rapport? One powerful method is to match and mirror the behavior of the other

Matching and mirroring is the skill of assuming someone else’s style of behavior to create rapport.

Body postures and gestures What posture is the person you are having a conversation with assuming? Observe, and than match the posture and gestures.

The rhythm of the breathPay attention to how the other person is breathing, and then match it. This technique helps tremendously in bonding with the other.

The tone of your voice to build rapport, you need to mirror his or her tone of voice. pay attention at the speed of the speech.

self-disclosure is one of the hallmarks of intimate relationships.

Revealing your motives, intentions, goals, values, and emotions, can increase liking and feelings of intimacy.

Successful and strategic self-disclosure is a leadership competency that many leaders have yet to acquire.

Skillful self-disclosers choose the substance and process of their revelations, including the depth, breadth, and timing of disclosure, with the goal of furthering the collective task rather than furthering personal agendas.

Too little disclosure may result in follower feelings of uncertainty and suspicion, with followers unable to trust someone who isn’t open about his or her own background.

If you know someone who tries to drown their sorrows, you might tell them sorrows know how to swim.

When handling the ball, I always would look for daylight, wherever there was daylight.

Homosexuality is against nature. Sexual expression is permitted only within marriage, between man and woman, male and female. Anything else is an abnormality and is against nature.

Democratic principles are the result of equality of condition.

A significant number of pages and sentences that the administration wants to keep in a classified status have already been released publicly, some of it by public statements of the leadership of the CIA and the FBI.

It's sort of like a teeter-totter; when interest rates go down, prices go up.

I'm not a clone, and I'm not a minion.

As long as you have capital punishment there is no guarantee that innocent people won't be put to death.

These tapes have been found, which were taken from the desk and various bootlegs. At the time we never got to hear them, they didn't seem to be available or they just got put to one side.

Simplicity involves unburdening your life, and living more lightly with fewer distractions that interfere with a high quality life, as defined uniquely by each individual.

I ride a bike and use aerobic equipment twice a week, and work out with a trainer, lifting weights.

I love those tiny little onions in the spring that are so small they're almost like a little chive.

I think I'm actually quite a materialistic person, I value what it takes to make a car or build a nice house. Money does change things, but how it changes people depends on how they react to it.

I applaud anything that can take a kid away from a PlayStation or a Gameboy. That is a miracle in itself.

An awful lot of England is slowly eroding, in ways that I find really distressing, and an awful lot of it is the hedgerows... We're reaching the point where a lot of the English countryside looks just like Iowa - just kind of open space.

I lit up like a christmas tree.

First, the American legislative process isn't well suited to large and complex measures.

There are certain topics songwriters stay away from because it's hard to go there. I didn't sit down and go, 'I want to write something about my dad now.'

I love trying out different cuisines. In Delhi, I love Megu at the Leela, and TK's at the Hyatt. I also enjoy Khan Chacha's rolls. In Mumbai, it's Royal China and Shiro. And in Bangalore, I like the food at Bricklane.

Honestly, my entire childhood could be summed up with one word: Reader. I was always hunched over a book; in fact, I was the only kid in the world who got paler in the summer, because I'd sneak down into our cool, dank cellar and sit alone with a book for hours.

A state of mind that sees God in everything is evidence of growth in grace and a thankful heart.

I don't really see huge barriers between any styles of music.

I did 'Rock of Ages' when it was in both L.A. and Vegas, playing the lead, Drew.