If you want to win, you have to be practical with your understanding and execution. You have to go where the consumer actually is, and use the right tools to reach them.

Numbers don’t lie and sales is absolutely the foundation of your business. There is simply no other way.

Your religion in sales has to be attention. Before you even think about how to sell your SaaS product or your wine, or your agency, or your open house or your book, or whatever it is, you have to understand where the consumer actually is.

There’s a lot of shortcomings when sales are automated. In most businesses, it’s a high-touch 1-1 conversation where you are attempting to bring value to the other person. It’s not a LinkedIn messenger bot that is going to do the trick.

The truth is, sales is about people. You have to build relationships first. You have to put yourself in your customer’s shoes and empathize with their position. No app is going to teach you that.

You don’t get to decide whatever 13 to 25 year olds want to do with their hair, their clothes, their bodies, their cell phones, their friends, their time, or their money. You just have to observe and react.

99% of the time your customer is going to be searchable and accessible online. And for those of you that don’t know, consumers now spend 10 hours a day in front of their screen with roughly half of that time spent on a mobile device. Clearly the internet, and our glowing black boxes have our attention

When the energy of your tactics is to convert, you will most likely lose. When your energy is to disproportionately bring value and let the chips fall where they may, you will win. It will change your behavior, it will change the energy of the execution and it will change you game.

Like anything else in life, I think sale comes down to putting in the work, providing value, building relationships and doing the research.

The reason I have done so well in sales, is because I don’t do things with the expectation of a return. I do things to provide value, no matter what.

If you are intelligent, and you understand that you have no control over THE MARKET, then you begin thinking about where the potential upside is.

Being tied down by the idealistic vision of how you made your money in the past is wrong. The world is changing! And the way you were successful yesterday definitely won’t be the way you are successful today. You need to look forward and become utterly unromantic about what you did in the past that got you “here.”

Technology has changed the way we sell, and most of your actions as salespeople aren’t rooted in that reality. It’s all out there, you just have to go out and take it!

If you want to win in sales, you need to be utterly unromantic about consumer behavior. You need observe, analyze and adjust to where the consumer actually is. No one can deny that social media takes up our time.

In sports, you play up to the level of your opponent, and I did some of my best work with Chevy, and I'm so grateful to have worked opposite him. He was a handful and a challenge, and he made me step up to the plate.

I never wanted to be a writer. I mean, that's the last thing I wanted.

In a way, cancer is so simple and so natural. The older you get, this is just one of the things that happens as the clock ticks.

We have to be able to adapt to new situation. It's another form of the definition of intelligent behavior.

Comedy is all about the pause.

I skate all the time, but it's silly for me to do contests when MTV is giving me a boatload of money.

It's important to have a really clear strategy so when you are in business, you only have to make micro-strategy changes.

All that makes existence valuable to any one depends on the enforcement of restraints upon the actions of other people.

I don't ever put down bands.

I didn't have a good childhood because I never could get along with other kids. I was the child that sat in the corner eating lunch by herself.

When you hit a player in the head, you're more apt to get some fisticuffs or, you know, bring both teams out on the field, but it was more accepted that - in the '50s, '60s and '70s. I think nowadays it's a little over-policed because I will always believe that knocking a hitter down, even hitting a hitter at, sometimes, is part of baseball.

Seventy percent of the planet is covered with water, and there's so much we can be doing with oceans, and it was one of the frontiers that people have more or less abandoned.

Human beings have an inalienable right to invent themselves when that right is pre empted it is called brain washing.

The more shows that are produced, the more writers are hired, producers are hired, actors are hired, directors are hired, it means the more people will get employed. It's better for the economy. It's a fantastic thing.

I fell and broke my pelvic bone in three places. So, I'm still sort of an invalid now.

Family life is not a computer program that runs on its own it needs continual input from everyone.

You are never too old to set a new goal or to dream a new dream.

In the past, I always used to be looking for answers. Today, I know there are only questions. So I just live.

I don't know why I survived Iraq and I don't know why I made it home, but I do know that this is my second chance at life and I can do whatever I want now.

What is a disloyal act? A person is disloyal if he treats you as a stranger when, in fact, he belongs to you as a friend or partner. Each of us is bound to some special others by the invisible fibers of loyalty.

The finest works of art are precious, among other reasons, because they make it possible for us to know, if only imperfectly and for a little while, what it actually feels like to think subtly and feel nobly.

You don't know how good you are until you actually get out on a bike and get riding.

To have faith is to believe in truth, believe that truth confers special power on those lucky enough to get a little insight, and to know in our hearts that all these things come from God, which is why we should never get too cocky about our successes.

My memories are of denim. I remember being 12 in my Levi's. Wow! As a teenager in Milan, I was really fascinated by Fiorucci, but at the time I was not rich enough to buy. Oh my God! I made a collection of Fiorucci shopping bags, and my mother, she still has them and my stickers, and now I invite Elio Fiorucci to our shows.