The truth is, sales is about people. You have to build relationships first. You have to put yourself in your customer’s shoes and empathize with their position. No app is going to teach you that.

Numbers don’t lie and sales is absolutely the foundation of your business. There is simply no other way.

Your religion in sales has to be attention. Before you even think about how to sell your SaaS product or your wine, or your agency, or your open house or your book, or whatever it is, you have to understand where the consumer actually is.

There’s a lot of shortcomings when sales are automated. In most businesses, it’s a high-touch 1-1 conversation where you are attempting to bring value to the other person. It’s not a LinkedIn messenger bot that is going to do the trick.

You don’t get to decide whatever 13 to 25 year olds want to do with their hair, their clothes, their bodies, their cell phones, their friends, their time, or their money. You just have to observe and react.

99% of the time your customer is going to be searchable and accessible online. And for those of you that don’t know, consumers now spend 10 hours a day in front of their screen with roughly half of that time spent on a mobile device. Clearly the internet, and our glowing black boxes have our attention

When the energy of your tactics is to convert, you will most likely lose. When your energy is to disproportionately bring value and let the chips fall where they may, you will win. It will change your behavior, it will change the energy of the execution and it will change you game.

Like anything else in life, I think sale comes down to putting in the work, providing value, building relationships and doing the research.

If you want to win, you have to be practical with your understanding and execution. You have to go where the consumer actually is, and use the right tools to reach them.

The reason I have done so well in sales, is because I don’t do things with the expectation of a return. I do things to provide value, no matter what.

If you are intelligent, and you understand that you have no control over THE MARKET, then you begin thinking about where the potential upside is.

Being tied down by the idealistic vision of how you made your money in the past is wrong. The world is changing! And the way you were successful yesterday definitely won’t be the way you are successful today. You need to look forward and become utterly unromantic about what you did in the past that got you “here.”

Technology has changed the way we sell, and most of your actions as salespeople aren’t rooted in that reality. It’s all out there, you just have to go out and take it!

If you want to win in sales, you need to be utterly unromantic about consumer behavior. You need observe, analyze and adjust to where the consumer actually is. No one can deny that social media takes up our time.

I have my own experience in Indonesia, of course. Sometimes in these transition situations, the new governments are still clumsy and awkward in responding to this new environment in which they operate. The only thing in their DNA is the old regime.

That's what I've tried to do: I've tried to make music that I really love.

So it's conceivable I'll do something insane, or more insane than Dawn of the Dead. If that's possible.

The ones who are crazy enough to think they can change the world are the ones that do.

When you have too much month for you paycheck, then what you need to do is realize that there is abundance all around you and focus on the abundance and not your lack and as night follows day abundance will come to you.

Life isn't fair. It's just fairer than death, that's all.

I think we all fear appearing foolish in public. We don't want to be laughed at.

I'm primarily a character actress.

In some ways I'm a frustrated scientist or mathematician. The amount of times I've thought I'd go back to university and do theoretical physics because I like the big questions, but really I know now that that's not quite me. What's me is to do it in novels.

Vices are simply the errors which a man makes in his search after his own happiness. Unlike crimes, they imply no malice toward others, and no interference with their persons or property.

I spent my childhood clad in 1970s hand-me-downs, primarily from male cousins, which mainly consisted of a selection of beige, brown and orange dungarees. That, combined with a perfectly round pudding-bowl haircut, made me look, on a good day, like a cross between Ann Widdecombe, one of the Flower Pot Men, and a monk.

I don't concentrate on any one period of history; I like to locate my stories in wildly different eras and places. I seem to be drawn to large, sprawling, uncomfortable swaths of American history, finding embedded within them a tight narrative that involves strife, heroism, and survival under difficult circumstances.

I was always into sports and a lot of physical activities. My dad was a kickboxer and a body builder. My mom was an aerobics teacher.

I like having a smaller family. I think the more people you have in the family, the more people there are to have problems with.

Elizabeth Taylor taught me that if you do your hair and makeup first then take a hot bath right before you leave, it brings out your inner glow and takes away the powdery look from makeup. I do that right before every date.

I get so bummed when I have to return the clothes I'm lent. It's easy to feel so special, but like Cinderella, you lose your shoes.

I speak for all Malaysians in expressing my admiration for the Queen and the grace, poise and selflessness with which she has carried out her duties during her long reign. She represents the very best of British traits: dignity, resilience and hard work.

Expression, to a great extent, is a matter of terms, and terms are anyone's. The meaning of 'God' may have a billion interpretations if there be that many souls in the world.

Ageing means a loss of a number of skills over time.

Never set limits when you are loving someone.

Don't kid yourself. President Obama's decision to withdraw 33,000 troops from Afghanistan before he stands for reelection is not driven by the United States' 'position of strength' in the war zone as much as it is by grim economic and political realities at home.

My dad was a different bloke to me and not very nice to my mum, although I never judge him. If you did, you'd become one of those people who is all-consumed by a fault in their past. And I haven't got the time for it.

It's important to take time for your spouse and nurture the relationship.

I'd love to do another film version of 'Romeo & Juliet.' I'm not too picky as long as it's a good story.