If something confuses most people who use your site, it’s almost certain to confuse users who have accessibility issues. The single best thing you can do to improve your site’s accessibility is to test it often, and continually smooth out the parts that confuse everyone.

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Don’t make me think

Being an expert in online usability Krug gathered his experience in a wonderful book. This summary of key thoughts will help you to remember most important principles and laws.

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