Put effort into it. Generate the information users need to solve their problems; make sure that it’s accurate and useful; present it clearly; organize it so they can find it. Thus a majority of problems users can sort out themselves.

picture loading error handler
253 thought(s)253

Don’t make me think

Being an expert in online usability Krug gathered his experience in a wonderful book. This summary of key thoughts will help you to remember most important principles and laws.

Explore more quotes