Realize that your boss is probably not just being perverse. There is almost always a good (or at least not-so-awful) intention lurking behind insistence on a bad design idea. Trying to understand that good intention is often the best way to figure out how to make your case for a different approach.

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Don’t make me think

Being an expert in online usability Krug gathered his experience in a wonderful book. This summary of key thoughts will help you to remember most important principles and laws.
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