Usability testing has been around for a long time, and the basic idea is pretty simple: If you want to know whether your software or your Web site or your VCR remote control is easy enough to use, watch some people while they try to use it and note where they run into trouble. Then fix it, and test it again.

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Don’t make me think

Being an expert in online usability Krug gathered his experience in a wonderful book. This summary of key thoughts will help you to remember most important principles and laws.
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