Man muss das Unmögliche versuchen, um das Mögliche zu erreichen.
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I read a newspaper article in May 1984 which predicted that syringes would one day be a major cause of the transmission of HIV. It was what I had been waiting for - a project that had a lot of the things that I liked: problem-solving, product design, campaigning, and being a bit of a big mouth pain-in-the-bum.
I heard about the book and I said, 'Oh my god, I've got to read this book,' and I didn't know that a white woman wrote it. Nobody said that to me, they just said, 'The Help - Oh my god, you've got to read it.' Everyone failed to mention it was a white woman, I think, because nobody really wants to talk about race.
Hard systems are everything we're using right now - computers, phones, planes, the clothes you're wearing, the room you're in. Everything there involves 100% use of technology and expertise to make it, and nothing we make - including space exploration vehicles and so on - is complex. Everything we make is complicated. Nothing is self-renewing.