Communication is about being effective, not always about being proper.

In sales, a referral is the key to the door of resistance.

A single question can be more influential than a thousand statements.

Not being in tune with your customers is like living in an alternate reality; the way you think your customers feel about your product is not always the same as what your customers really think about your product.

I like to think of sales as the ability to gracefully persuade, not manipulate, a person or persons into a win-win situation.

A dead end can never be a one way street; you can always turn around and take another road.

You are not, nor ever will be, better than anyone else besides the person you are now.

If you are only doing what you are getting paid for, and doing it no better than the average employee, then your pay is most likely right where it should be.

Traditional investment vehicles such as IRAs, CDs, stocks and bonds do have their place, but for the rich, they are used more as temporary storage facilities rather than life-long homes.

A rejection is nothing more than a necessary step in the pursuit of success.

As sure as the spring will follow the winter, prosperity and economic growth will follow recession.

Resume: a written exaggeration of only the good things a person has done in the past, as well as a wish list of the qualities a person would like to have.

Think before you act and act on what you believe.

Peeves do not make very good pets.

It's not people who resent successful people; it's resentful people who resent successful people.

Faked enthusiasm is worse than bad acting - it is bad acting with the intent to deceive.

Success is not in what you have, but who you are.

A dream collage is pictures of your goals. It is like your future photo album.

Having a positive mental attitude is asking how something can be done rather than saying it can't be done.

Remember that it is not where you come from, or not even where you are; it is where you are going that matters most.

Anyone who wants to sell you overnight success or wealth is not interested in your success; they are interested in your money.

Every day, people settle for less than they deserve. They are only partially living or at best living a partial life. Every human being has the potential for greatness.

If you are going to ask yourself life-changing questions, be sure to do something with the answers.

People who come from dysfunctional families are not destined for a dysfunctional life.

A good leader is one who can tell another how to reach his or her potential; a great leader is one who can help another discover this potential for him or herself.

If you think Abraham Lincoln became famous for inventing the town car, it is time to spend a few hours on history.

The discipline you learn and character you build from setting and achieving a goal can be more valuable than the achievement of the goal itself.

A dream becomes a goal when action is taken toward its achievement.

Those who improve with age embrace the power of personal growth and personal achievement and begin to replace youth with wisdom, innocence with understanding, and lack of purpose with self-actualization.

Visualization is daydreaming with a purpose.

Most of us are consumed with our own thoughts and desires and are not always thinking about what other people may want. This is not necessarily being egocentric; it is just being human.

If you want plenty of experience in dealing with difficult people, then have kids.

Diplomacy is more than saying or doing the right things at the right time, it is avoiding saying or doing the wrong things at any time.

For every good reason there is to lie, there is a better reason to tell the truth.

Show interest in all people, not just those from whom you want something. Making people feel important and good about themselves is just the right thing to do.

The best way to lose a job is just not to care. When you do not care, it shows in everything you do.

If you have not taken the time to define what happiness means to you, what have your spent your whole life pursuing?

Using rhetorical questions in speeches is a great way to keep the audience involved. Don't you think those kinds of questions would keep your attention?

Value people on their potential, not on their history.

An objection is not a rejection; it is simply a request for more information.

While we are focusing on fear, worry, or hate, it is not possible for us to be experiencing happiness, enthusiasm or love.

Spend some time this weekend on home improvement; improve your attitude toward your family.

Success is about enjoying what you have and where you are, while pursuing achievable goals.

Never expect people to treat you any better than you treat yourself.

Untapped potential is the difference between where a person is now and where he or she can be.

Every economy is uncertain. Referring to this or any economy as "uncertain" is an unnecessary and pessimistic redundancy.

When it comes to success, there are no shortcuts.

Affiliate marketing has made businesses millions and ordinary people millionaires.

We can create the ultimate job security by becoming less dependent on the organization for which we work and more dependent on our own resources.