Social skills: This category involves the application of empathy as well as negotiating the needs of others with your own. This can include finding common ground with others, managing others in a work environment, and being persuasive.

Emotional intelligence is a shorthand that psychological researchers use to describe how well individuals can manage their own emotions and react to the emotions of others.

“Mixed model,” developed by psychologist Daniel Goleman. The mixed model has five key areas: Self-awareness, Self-management,Motivation,Empathy and Social skills.

Self-awareness: Self-awareness involves knowing your own feelings. This includes having an accurate assessment of what you’re capable of, when you need help, and what your emotional triggers are.

Self-management: Self-management involves being able to control outbursts, calmly discussing disagreements, and avoiding activities that undermine you like extended self-pity or panic.

Motivation: Everyone is motivated to action by rewards like money or status. Goleman’s model, however, refers to motivation for the sake of personal joy, curiosity, or the satisfaction of being productive.

Empathy: While the three previous categories refer to a person’s internal emotions, this one deals with the emotions of others. Empathy is the skill and practice of reading the emotions of others and responding appropriately.

Listening skills allow one to make sense of and understand what another person is saying.

Good listening skills make workers more productive. The ability to listen carefully allows workers to better understand assignments they are given. They are able to understand what is expected of them by their management.

Listening tips: Maintain eye contact with the speaker. This will demonstrate to the speaker that the listener is paying attention.

Do not interrupt the speaker. Wait until he or she is completely finished, then ask questions. Listening long enough may answer several of the questions without the need to ask. When the time is right to ask, repeat instructions first and then ask appropriate questions.

Control body language. As much as possible, sit still while listening. This implies that the listener is paying full attention to the speaker. A nod of the head can be good, as it implies agreement.

A good listener knows that being attentive to what the speaker doesn't say is as important as being attentive to what he does say. Look for nonverbal cues such as facial expressions and posture to get the full gist of what the speaker is saying.

Without rapport, there is little chance to influence or to persuade others.

Rapport building is at the root of effective communication

what are some of the techniques you can implement to increase your capacity to build rapport? One powerful method is to match and mirror the behavior of the other

Matching and mirroring is the skill of assuming someone else’s style of behavior to create rapport.

Body postures and gestures What posture is the person you are having a conversation with assuming? Observe, and than match the posture and gestures.

The rhythm of the breathPay attention to how the other person is breathing, and then match it. This technique helps tremendously in bonding with the other.

The tone of your voice to build rapport, you need to mirror his or her tone of voice. pay attention at the speed of the speech.

self-disclosure is one of the hallmarks of intimate relationships.

Revealing your motives, intentions, goals, values, and emotions, can increase liking and feelings of intimacy.

Successful and strategic self-disclosure is a leadership competency that many leaders have yet to acquire.

Skillful self-disclosers choose the substance and process of their revelations, including the depth, breadth, and timing of disclosure, with the goal of furthering the collective task rather than furthering personal agendas.

Too little disclosure may result in follower feelings of uncertainty and suspicion, with followers unable to trust someone who isn’t open about his or her own background.

Skillful self-disclosure can humanize the leader, creating connections between the leader and followers that increase feelings of trust and intimacy, and, in an organizational context, a readiness to work together collaboratively to reach mutual task goals.

If you marry a man who cheats on his wife youll be married to a man who cheats on his wife.

I'm very simple, I'm edgy. Put together but, honestly, I love guys' clothing. I will go crazy in the guys' section with the hoodies.

Render yourself free to choose, to be, to live, to see.

I think I'm going to be stereotyped forever, but I'm not scared of being stereotyped.

I tried to forget about playing Romeo in 'Romeo and Juliet' and just think about him as a normal guy, as a normal character, and just try and approach him the same I would every other character.

Let me let you in on a secret. I do plan to be on the podium with President Clinton when she's inaugurated in January 2017 - but I'm going to be sitting with the senators.

The gossip mill on tour is always turning. I have to be a little careful about what I tell guys who I don't consider close friends, because even though they might not spread it to other players, they'll usually tell their wives. And once the wives get it, it's gone.

The becoming of man is the history of the exhaustion of his possibilities.

The usual justification for eating extra meals is that it keeps the metabolism 'revved up' so that weight loss is easier. There is, however, very little hard evidence that supports this idea, and a fair amount that disputes it.

Celador always ask me to do their shows, and I turned down 'Millionaire.' I couldn't have done it as well as Chris Tarrant, or at least I couldn't have done it any better.

Directing is like meeting a woman. You don't know her, but something strikes you, and then you just have to go into it.

I write these shows one joke at a time. There's no continuity. I do try to figure an order to the stories, but there's not continuity.

The first one I remember singing on stage was 'Somewhere Out There' from 'An American Tail.' I was around 7, and my choir teacher at school asked me if I would sing it. My parents told me that I needed to move around the stage, so for the entire time I just walked back and forth from side to side while I was singing - there's videotape of it.

I'm a huge Marlene Dietrich fan. She's got this raunchy kind of strength. It would be hard to find a man who could come up with something hard for her to handle. She's seen it all and done it all.

Frequently the more trifling the subject, the more animated and protracted the discussion.

What is defeat? Nothing but education; nothing but the first steps to something better.

One positive thought will shift the entire world under your feet.

Obviously social media has had a massive impact on the fame game, but not in a positive way. But it can be for some.

Lies will always stand out in the light of the day.

To see evil and call it good mocks God. Worse it makes goodness meaningless. A word without meaning is an abomination for when the word passes beyond understanding the very thing the word stands for passes out of the world and cannot be recalled.

I like the gizmos that transport people.

Let every man, every corporation, and especially let every village, town, and city, every county and State, get out of debt and keep out of debt. It is the debtor that is ruined by hard times.

Too many people are waiting for Jesus to come along and cut your grass. And Jesus isn't going to come along and cut your grass.