Good listening skills make workers more productive. The ability to listen carefully allows workers to better understand assignments they are given. They are able to understand what is expected of them by their management.

Emotional intelligence is a shorthand that psychological researchers use to describe how well individuals can manage their own emotions and react to the emotions of others.

“Mixed model,” developed by psychologist Daniel Goleman. The mixed model has five key areas: Self-awareness, Self-management,Motivation,Empathy and Social skills.

Self-awareness: Self-awareness involves knowing your own feelings. This includes having an accurate assessment of what you’re capable of, when you need help, and what your emotional triggers are.

Self-management: Self-management involves being able to control outbursts, calmly discussing disagreements, and avoiding activities that undermine you like extended self-pity or panic.

Motivation: Everyone is motivated to action by rewards like money or status. Goleman’s model, however, refers to motivation for the sake of personal joy, curiosity, or the satisfaction of being productive.

Empathy: While the three previous categories refer to a person’s internal emotions, this one deals with the emotions of others. Empathy is the skill and practice of reading the emotions of others and responding appropriately.

Social skills: This category involves the application of empathy as well as negotiating the needs of others with your own. This can include finding common ground with others, managing others in a work environment, and being persuasive.

Listening skills allow one to make sense of and understand what another person is saying.

Listening tips: Maintain eye contact with the speaker. This will demonstrate to the speaker that the listener is paying attention.

Do not interrupt the speaker. Wait until he or she is completely finished, then ask questions. Listening long enough may answer several of the questions without the need to ask. When the time is right to ask, repeat instructions first and then ask appropriate questions.

Control body language. As much as possible, sit still while listening. This implies that the listener is paying full attention to the speaker. A nod of the head can be good, as it implies agreement.

A good listener knows that being attentive to what the speaker doesn't say is as important as being attentive to what he does say. Look for nonverbal cues such as facial expressions and posture to get the full gist of what the speaker is saying.

Without rapport, there is little chance to influence or to persuade others.

Rapport building is at the root of effective communication

what are some of the techniques you can implement to increase your capacity to build rapport? One powerful method is to match and mirror the behavior of the other

Matching and mirroring is the skill of assuming someone else’s style of behavior to create rapport.

Body postures and gestures What posture is the person you are having a conversation with assuming? Observe, and than match the posture and gestures.

The rhythm of the breathPay attention to how the other person is breathing, and then match it. This technique helps tremendously in bonding with the other.

The tone of your voice to build rapport, you need to mirror his or her tone of voice. pay attention at the speed of the speech.

self-disclosure is one of the hallmarks of intimate relationships.

Revealing your motives, intentions, goals, values, and emotions, can increase liking and feelings of intimacy.

Successful and strategic self-disclosure is a leadership competency that many leaders have yet to acquire.

Skillful self-disclosers choose the substance and process of their revelations, including the depth, breadth, and timing of disclosure, with the goal of furthering the collective task rather than furthering personal agendas.

Too little disclosure may result in follower feelings of uncertainty and suspicion, with followers unable to trust someone who isn’t open about his or her own background.

Skillful self-disclosure can humanize the leader, creating connections between the leader and followers that increase feelings of trust and intimacy, and, in an organizational context, a readiness to work together collaboratively to reach mutual task goals.

Filmmaking is a huge privilege its not brain surgery. Its art and art is supposed to be an enjoyable process and it is an enjoyable experience for me.

The writer's greed is appalling. He wants, or seems to want, everything and practically everybody, in another sense, and at the same time, he needs no one at all.

Tiredness sets a natural limit to what a human being is prepared to walk daily, and this limit has taught man all through history the size of rural or urban communities.

Keep the circus going inside you, keep it going, don't take anything too seriously, it'll all work out in the end.

The pessimist sees only the tunnel; the optimist sees the light at the end of the tunnel; the realist sees the tunnel and the light - and the next tunnel.

I love eating sushi and eating raw and clean - no pasta and bread. Low carbs is what works for me.

It has to do - I think - with growing up in an apartment, with my aunt and my cousins right next door to me, with the door open, with neighbors walking in and out, with people yelling at each other all the time.

This horror of pain is a rather low instinct and... if I think of human beings I've known and of my own life, such as it is, I can't recall any case of pain which didn't, on the whole, enrich life.

I played hockey in the winter, and then I would play golf in the summer. But I always knew I'd be a golfer.

What woman doesn't want to feel comfortable in a swimsuit? It's incredibly empowering.

Adele ain't soul.

I like the normal things of life: I like the Mets, and the Celtics, and the N.Y. Rangers. I like to watch C-Span; I love Costco.

There may be people in my audience who may not agree with me on some particular issue - you know, say, as a gun owner, they may not agree with me, or, you know, someone may not agree with me on a gay marriage topic. Any of those things. But those shouldn't be the reasons you listen to my music.

If you've really got a problem with me, and you came and told me you had a problem with me, I'd be interested to listen to you. But if you're just some loser that sits there and hammers away on some blog form or whatever, I don't have time for that. Why even worry about it?

When you have the power to love, that strength, that courage is infinite; that love is infinite. There is nothing finite about it's presence, for love. never. dies.

Material things are delightful, but they're not important.

And the people I'm best friends with on the films are not generally the actors.

Before healing others heal yourself.

The first records I heard were from Dizzy Gillespie and people like that.

Success for an athlete follows many years of hard work and dedication.

I like to run, to go down the stairs, I'm one of those kind of people.

May the perfect grace and eternal love of Christ our Lord be our never-failing protection and help.

Film's hard when you don't have any relationship with the director at all and you just show up. Then you really are just a gun for hire.