There are some aspects of the diagram that I wish I had expressed a little more clearly.

Content is often the reason users come to your site.

Ajax isn't a technology. It's really several technologies, each flourishing in its own right, coming together in powerful new ways.

But despite the universality of URLs, we often forget that they're not just a handy way to address network resources. They're also valuable communication tools.

Ajax is an important development for Web applications, and its importance is only going to grow.

The more everybody knows about all aspects of the problems we face, the better off all of us will be. Less time spent explaining things means more time for coming up with creative solutions.

Google is making a huge investment in developing the Ajax approach.

If you need to take a step back from day-to-day operations and plot out the long-term direction of your user experience strategy, consultants can give you a perspective you can't get on your own.

A journalist and an information architect face exactly the same problem - how to give shape to the pile of information in front of you in a way that will make it easy and natural for people to comprehend. I can't imagine any better preparation for the work I do now.

Building technical systems involves a lot of hard work and specialized knowledge: languages and protocols, coding and debugging, testing and refactoring.

I'm not sure that you can say definitively that some roles are better filled by consultants, but I would say that some projects are better handled by consultants.

The main benefit of the book for the more experienced practitioners is as an evangelical tool. The book will give you some ways of expressing the value and importance of your work that you may not have had before.

Besides, Weebles are too hard to draw - they just end up looking like eggs, not people.

Well, the whole story is in the book, but the short answer is that I was the first information architect in an organization that was traditionally design-oriented, and I felt I needed a tool to help me gain the trust and support of my colleagues.

My job involves a lot of different skills now - I'm as much entrepreneur and management consultant as anything else these days - but IA is still my favorite part of the work I do.

Also, if nothing else, writing this book has really changed the way I experience bookstores. I have a whole different appreciation for the amount of work packed into even the slimmest volume on the shelves.

But the best teams I've encountered have one important thing in common: their team structure and processes cover a full range of distinct competencies necessary for success.

User-centered design means understanding what your users need, how they think, and how they behave - and incorporating that understanding into every aspect of your process.

There are some aspects of the diagram that I wish I had expressed a little more clearly.

At Adaptive Path, we've been doing our own work with Ajax over the last several months, and we're realizing we've only scratched the surface of the rich interaction and responsiveness that Ajax applications can provide.

As much as we may want to withdraw into a world of pure problem solving, we have to acknowledge that the most successful architectures are the ones you can actually convince someone to implement.

Showing off is the fools idea of glory.

I remember teaching a clinic to other coaches, and a guy raised his hand and asked if I had any advice when it came to coaching women. I leveled him with a death-ray stare, and said, 'Go home and coach basketball.'

Not only is self-regulation largely a fantasy, but repeated scandals across multiple industries have proved that companies are fundamentally incapable of self-regulating for the greater good.

Some mornings it just doesn't seem worth it to gnaw through the leather straps.

You gotta lean towards the things that make you like yourself. Forget everything else.

My own judgment of how the world is gonna end is that there will be a country led by a madman that will build a nuclear bomb with so much force, so much power, that it will be dropped somewhere on the face of this earth and that the earth will lose its place.

It's a vicious circle. If you feel hideous, you convey it to people. A couple of male friends from university have said, 'I quite fancied you, but I wouldn't have dared...' and I was like, 'Oh really?' I was completely amazed that anyone had ever fancied me, and also that I'd obviously given an impression of 'Don't touch me.'

The ones who were negotiating are now on the front line of this intifada, because they found that the negotiations didn't give them the minimum of their rights.

The only ones I trust really are my Mum and Dad and those who are closest to me.

I respect, too, the fact that in our legal order it is for Congress and not the courts to write new laws. It is the role of judges to apply, not alter, the work of the people's representatives.

Personally, my interest in social history ends around 1959, by which time I was an adolescent. I've always attributed this to my particular sensibilities. I like formality and elegance, and I'm fundamentally conservative.

I think we've got a lot players in the squad who are more suited to European football at the moment.

When you buy a piece of vintage clothing you're not just buying the fabric and thread - you're buying a piece of someone's past

Because I'm an American woman, and I write straight plays, it's always been sort of assumed I would never be done on Broadway. But that was never the goal.

What I look for in music is artistry, sincerity, and simplicity, and Tom Waits has all of that. I want to make a connection to the creator.

If youre walking on thin ice you may as well dance.

Keep a strong balance sheet, don't get over-leveraged, and try to protect the security of your employees.

I'm a card-carrying nerd, a gamer, and sci-fi geek.

Mothers, stay close to your daughters. Earn and deserve their love and respect. Be united with their father in the rearing of your children. Do nothing in your life to cause your daughters to stumble because of your example.

I'm not embarrassed that I'm mixed. I'm not ashamed that I'm mixed. I very much embraced both sides.

Three keys to more abundant living: caring about others, daring for others, sharing with others.

I don't take relationships too seriously, but everyone else seems to. And when you get your heart broken, it's like the end of the world. And I look at it as that was one moment in your life, one chapter. That person helped you grow and figure out what kind of person you want to be with in the future.

My zombies will never take over the world because I need the humans. The humans are the ones I dislike the most, and they're where the trouble really lies.

The historian's job is to aggrandize, promoting accident to inevitability and innocuous circumstance to portent.