There are some aspects of the diagram that I wish I had expressed a little more clearly.

Content is often the reason users come to your site.

Ajax isn't a technology. It's really several technologies, each flourishing in its own right, coming together in powerful new ways.

But despite the universality of URLs, we often forget that they're not just a handy way to address network resources. They're also valuable communication tools.

Ajax is an important development for Web applications, and its importance is only going to grow.

The more everybody knows about all aspects of the problems we face, the better off all of us will be. Less time spent explaining things means more time for coming up with creative solutions.

Google is making a huge investment in developing the Ajax approach.

If you need to take a step back from day-to-day operations and plot out the long-term direction of your user experience strategy, consultants can give you a perspective you can't get on your own.

A journalist and an information architect face exactly the same problem - how to give shape to the pile of information in front of you in a way that will make it easy and natural for people to comprehend. I can't imagine any better preparation for the work I do now.

Building technical systems involves a lot of hard work and specialized knowledge: languages and protocols, coding and debugging, testing and refactoring.

I'm not sure that you can say definitively that some roles are better filled by consultants, but I would say that some projects are better handled by consultants.

The main benefit of the book for the more experienced practitioners is as an evangelical tool. The book will give you some ways of expressing the value and importance of your work that you may not have had before.

Besides, Weebles are too hard to draw - they just end up looking like eggs, not people.

Well, the whole story is in the book, but the short answer is that I was the first information architect in an organization that was traditionally design-oriented, and I felt I needed a tool to help me gain the trust and support of my colleagues.

My job involves a lot of different skills now - I'm as much entrepreneur and management consultant as anything else these days - but IA is still my favorite part of the work I do.

Also, if nothing else, writing this book has really changed the way I experience bookstores. I have a whole different appreciation for the amount of work packed into even the slimmest volume on the shelves.

But the best teams I've encountered have one important thing in common: their team structure and processes cover a full range of distinct competencies necessary for success.

User-centered design means understanding what your users need, how they think, and how they behave - and incorporating that understanding into every aspect of your process.

There are some aspects of the diagram that I wish I had expressed a little more clearly.

At Adaptive Path, we've been doing our own work with Ajax over the last several months, and we're realizing we've only scratched the surface of the rich interaction and responsiveness that Ajax applications can provide.

As much as we may want to withdraw into a world of pure problem solving, we have to acknowledge that the most successful architectures are the ones you can actually convince someone to implement.

I don't really think of myself or picture myself as a Hollywood person.

What I really want out of life is to discover something new: something mankind didn't know was possible to do.

My goal is to create friend machines. Friendly genius machines. Machines with genius capabilities.

One can say all they want about politicians, but politicians to other politicians, their word is almost always good.

The world is filled with great sporting events.

Nothing hurts a good soul and the kind heart more than to live amongst people who can't understand it.

Your memorabilia becomes more significant. It does put you in a different category.

The box was a universe, a poem, frozen on the boundaries of human experience.

One problem I have with drug companies is that they don't make all their data public.

For the first few years we paid all the bills first and divided what was left as salary. Sometimes that was $50 a week.

I think it's unrealistic for public-sector employees to believe that they are immune from modifications to their pay and benefit packages.

I hate being looked at. Can't stand it. I know, I know - I picked the wrong career. I should have been a doctor. If you play certain parts you have this nice face painted on you, and then you have feel as if you have a responsibility to this idea of being beautiful. I hate that about our business.

If we desire a society in which men are brothers, then we must act towards one another with brotherhood. If we can build such a society, then we would have achieved the ultimate goal of human freedom.

There comes a point when you're writing a novel when you're in it so deep that the life of the novel becomes more real to you than life itself. You have to write your way out of it; once you're there, it's too late to abandon.

It's your body, your life. Do what you want to do.

It was clear from the beginning that I was going to be a musician.

For me it was just more important to get the cancer out. With the double mastectomy I now have less than one per cent chance of getting it back, otherwise it was 20, 30 or 40 per cent chance and for me it wasn't worth it.

The EU is not a country and it's not going to become a country, in my view, now or ever in the future. It is a group of countries working together.

When I'm by myself, I never play music. I have a lot of it, for a girl, but I don't listen to it a lot. I hate picking music out; I'm not good at it.

Together, Amazon and I are giving readers what they want - inexpensive, professional ebooks.

We go by the lighthouse; paddle out. After we got out, we paddled way down to get the biggest peak.

One of my favorite ways to find fictional inspiration, by the way, is to browse historical timelines. I also like world atlases - any country with a squiggly coastline seems to inspire me, as do visual dictionaries, those reclusive creatures of the reference shelf.

Skateboarding is a poetry of motion.

Panic is highly contagious, especially in situations when nothing is known and everything is in flux.