The rhythm of the breathPay attention to how the other person is breathing, and then match it. This technique helps tremendously in bonding with the other.

Emotional intelligence is a shorthand that psychological researchers use to describe how well individuals can manage their own emotions and react to the emotions of others.

“Mixed model,” developed by psychologist Daniel Goleman. The mixed model has five key areas: Self-awareness, Self-management,Motivation,Empathy and Social skills.

Self-awareness: Self-awareness involves knowing your own feelings. This includes having an accurate assessment of what you’re capable of, when you need help, and what your emotional triggers are.

Self-management: Self-management involves being able to control outbursts, calmly discussing disagreements, and avoiding activities that undermine you like extended self-pity or panic.

Motivation: Everyone is motivated to action by rewards like money or status. Goleman’s model, however, refers to motivation for the sake of personal joy, curiosity, or the satisfaction of being productive.

Empathy: While the three previous categories refer to a person’s internal emotions, this one deals with the emotions of others. Empathy is the skill and practice of reading the emotions of others and responding appropriately.

Social skills: This category involves the application of empathy as well as negotiating the needs of others with your own. This can include finding common ground with others, managing others in a work environment, and being persuasive.

Listening skills allow one to make sense of and understand what another person is saying.

Good listening skills make workers more productive. The ability to listen carefully allows workers to better understand assignments they are given. They are able to understand what is expected of them by their management.

Listening tips: Maintain eye contact with the speaker. This will demonstrate to the speaker that the listener is paying attention.

Do not interrupt the speaker. Wait until he or she is completely finished, then ask questions. Listening long enough may answer several of the questions without the need to ask. When the time is right to ask, repeat instructions first and then ask appropriate questions.

Control body language. As much as possible, sit still while listening. This implies that the listener is paying full attention to the speaker. A nod of the head can be good, as it implies agreement.

A good listener knows that being attentive to what the speaker doesn't say is as important as being attentive to what he does say. Look for nonverbal cues such as facial expressions and posture to get the full gist of what the speaker is saying.

Without rapport, there is little chance to influence or to persuade others.

Rapport building is at the root of effective communication

what are some of the techniques you can implement to increase your capacity to build rapport? One powerful method is to match and mirror the behavior of the other

Matching and mirroring is the skill of assuming someone else’s style of behavior to create rapport.

Body postures and gestures What posture is the person you are having a conversation with assuming? Observe, and than match the posture and gestures.

The tone of your voice to build rapport, you need to mirror his or her tone of voice. pay attention at the speed of the speech.

self-disclosure is one of the hallmarks of intimate relationships.

Revealing your motives, intentions, goals, values, and emotions, can increase liking and feelings of intimacy.

Successful and strategic self-disclosure is a leadership competency that many leaders have yet to acquire.

Skillful self-disclosers choose the substance and process of their revelations, including the depth, breadth, and timing of disclosure, with the goal of furthering the collective task rather than furthering personal agendas.

Too little disclosure may result in follower feelings of uncertainty and suspicion, with followers unable to trust someone who isn’t open about his or her own background.

Skillful self-disclosure can humanize the leader, creating connections between the leader and followers that increase feelings of trust and intimacy, and, in an organizational context, a readiness to work together collaboratively to reach mutual task goals.

I do some weights and I do a lot of stretching.

I am highly offended by the total lack of acknowledgement of my contribution to Laker success.

I think I came up in fighting in a really technical way. If you've ever seen my fights, you know I love distance, I love technique.

The rich don't work for money - the rich invent money.

Linda Hamilton is my hero. She was so tough and so strong and so vulnerable at the same time. I think that's what woman action figures are allowed to be: vulnerable, in a way that women are.

No man will make a great leader who wants to do it all himself, or to get all the credit for doing it.

I knew from a young age that I wanted to be an actor. I never even thought about other careers. The acting field is certainly not the path many Indian parents encourage their children to take, but mine were very supportive. They wanted me to have an education, but understood that this is what I wanted to do.

I will never be good at the oboe. No matter what happens, I will never be good at it because I just don't have that much time on my hands. I don't have the gift of going back to being a child and having my brain develop around this instrument.

There must be a reason why photographers are not very good at verbal communication. I think we get lazy.

You can't lead anyone else further than you have gone yourself.

I would warn you that I do not attribute to nature either beauty or deformity, order or confusion. Only in relation to our imagination can things be called beautiful or ugly, well-ordered or confused.

I think so much of the horror film is about our primal instincts, and our primal instincts are not just towards violence. It's also towards sex. I feel like horror movies, as much as they're about violence, they're also about sex. It's about our instincts, so in that regard, it's crucial that you honor both of those things.

I lost $4 million of other people's money between the ages of 24 and 26.

This mission was the project of a decade's work.

Novel writing should never be confused with journalism. Unfortunately, in the case of Primary Colors, a fair number of journalists confused.

I always try to travel light.

I am a writer who works from an outline. What I generally do when I build an outline is I find focal, important scenes, and I build them in my head and I don't write them yet, but I build towards them.

When you're in your 20s, your 30s, even, you have - at least, I had - vast ambitions, and you sit around mooning about these things, and you're depressed, because you haven't done them. And it takes you a long time to come to the realization that if you can't be John Updike, well, then, you can't.

A person cannot approach the divine by reaching beyond the human. To become human, is what this individual person, has been created for.

I don't know if it's a male thing, but I've always been interested in how people respond to the stresses and dangers of war, how they react under fire.

I never knew how to worship until I knew how to love.

No player in baseball history worked harder, suffered more, or did it better than Andre Dawson. He's the best I've ever seen.

'The Road' was a movie that has a good reputation, even though it wasn't released very well, but that's a movie I'm very proud of.