There is only one boss. The customer. And he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else.

I had to pick myself up and get on with it, do it all over again, only even better this time.

Capital isn't scarce; vision is.

High expectations are the key to everything.

We're all working together; that's the secret.

Each Wal-Mart store should reflect the values of its customers and support the vision they hold for their community.

Outstanding leaders go out of their way to boost the self-esteem of their personnel. If people believe in themselves, it's amazing what they can accomplish.

I have always been driven to buck the system, to innovate, to take things beyond where they've been.

There is only one boss. The customer. And he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else.

We let folks know we're interested in them and that they're vital to us. cause they are.

All that hullabaloo about somebody's net worth is just stupid, and it's made my life a lot more complex and difficult.

Celebrate your successes. Find some humor in your failures.

Control your expenses better than your competition. This is where you can always find the competitive advantage.

Exceed your customer's expectations. If you do, they'll come back over and over. Give them what they want - and a little more.

Give ordinary folk the chance to buy the same things as rich people.

I learned this early on in the variety business: You've got to give folks responsibility, you've got to trust them, and then you've got to check on them.

If everybody is doing it one way, there's a good chance you can find your niche by going exactly in the opposite direction.

If you love your work, you'll be out there every day trying to do it the best you possibly can, and pretty soon everybody around will catch the passion from you - like a fever.

Loosen up, and everybody around you will loosen up.

Maybe I was born to be a merchant, maybe it was fate. I don't know about that. But I know this for sure: I loved retail from the very beginning.

Nothing else can quite substitute for a few well-chosen, well-timed, sincere words of praise. They're absolutely free and worth a fortune.

One person seeking glory doesn't accomplish very much.

Share your profits with all your associates, and treat them as partners. In turn, they will treat you as a partner, and together you will all perform beyond your wildest expectations.

Swim upstream. Go the other way. Ignore the conventional wisdom.

The key to success is to get out into the store and listen to what the associates have to say.

The way management treats associates is exactly how the associates will treat the customers.

What am I supposed to haul my dogs around in, a Rolls-Royce?

You can make a lot of mistakes and still recover if you run an efficient operation. Or you can be brilliant and still go out of business if you're too inefficient.

You can't just keep doing what works one time, everything around you is changing. To succeed, stay out in front of change.

There is only one boss. The customer. And he can fire everybody in the company from the chairman on down simply by spending his money somewhere else.

Loosen up and everybody around you will loosen up.

Appreciate everything your associates do for the business.

Share your profits with all your associates and treat them as partners. In turn they will treat you as a partner and together you will all perform beyond your wildest expectations.

The goal as a company is to have customer service that is not just the best but legendary.

Appreciate everything your associates do for the business. Nothing else can quite substitute for a few well chosen well timed sincere words of praise. Theyre absolutely free and worth a fortune.

Outstanding leaders go out of their way to boost the self esteem of their personnel. If people believe in themselves its amazing what they can accomplish.

Appreciate everything your associates do for the business. Nothing else can quite substitute for a few well-chosen, well-timed, sincere words of praise. They're absolutely free and worth a fortune.

Don't get so stuck in your ways that you can't change.

To make a long story short, there's nothing like having a boss walk in.

Whether they run a record company or a grocery store, every boss will tell you you're in big trouble if you're borrowing more than you can ever afford to pay back. Delaying the pain for future generations is suicidal. We've got to start getting the deficit down right now, not next year.

As an individual, not as the boss of a company, I am very interested in motor racing.

I have learned that trying to guess what the boss or the client wants is the most debilitating of all influences in the creation of good advertising.

Too many people in government seem to think they are above regular folks, and I said I would expect humility in the way each member of my team served- that they would recognize that the taxpayer is boss.

The type of contract between players and producers is, I feel, antiquated in form and abstract in concept. We have no privacies which producers cannot invade, they trade us like cattle, boss us like children.

To me, success was not having to have a boss and not having a day job. I've been living my own version of success since the early '90s when I first got signed. I haven't had a job since then.

Well, what I tried to do is to just listen to my voice, because my voice is my boss. She decides.

The speed of the boss is the speed of the team.

New York State is upside down and backwards; high taxes and low performance. The New York State government was at one time a national model. Now, unfortunately, it's a national disgrace. Sometimes, the corruption in Albany could even make Boss Tweed blush.

I loved my role on Who's the Boss? There is always some of me in every character that I play.