what are some of the techniques you can implement to increase your capacity to build rapport? One powerful method is to match and mirror the behavior of the other

Emotional intelligence is a shorthand that psychological researchers use to describe how well individuals can manage their own emotions and react to the emotions of others.

“Mixed model,” developed by psychologist Daniel Goleman. The mixed model has five key areas: Self-awareness, Self-management,Motivation,Empathy and Social skills.

Self-awareness: Self-awareness involves knowing your own feelings. This includes having an accurate assessment of what you’re capable of, when you need help, and what your emotional triggers are.

Self-management: Self-management involves being able to control outbursts, calmly discussing disagreements, and avoiding activities that undermine you like extended self-pity or panic.

Motivation: Everyone is motivated to action by rewards like money or status. Goleman’s model, however, refers to motivation for the sake of personal joy, curiosity, or the satisfaction of being productive.

Empathy: While the three previous categories refer to a person’s internal emotions, this one deals with the emotions of others. Empathy is the skill and practice of reading the emotions of others and responding appropriately.

Social skills: This category involves the application of empathy as well as negotiating the needs of others with your own. This can include finding common ground with others, managing others in a work environment, and being persuasive.

Listening skills allow one to make sense of and understand what another person is saying.

Good listening skills make workers more productive. The ability to listen carefully allows workers to better understand assignments they are given. They are able to understand what is expected of them by their management.

Listening tips: Maintain eye contact with the speaker. This will demonstrate to the speaker that the listener is paying attention.

Do not interrupt the speaker. Wait until he or she is completely finished, then ask questions. Listening long enough may answer several of the questions without the need to ask. When the time is right to ask, repeat instructions first and then ask appropriate questions.

Control body language. As much as possible, sit still while listening. This implies that the listener is paying full attention to the speaker. A nod of the head can be good, as it implies agreement.

A good listener knows that being attentive to what the speaker doesn't say is as important as being attentive to what he does say. Look for nonverbal cues such as facial expressions and posture to get the full gist of what the speaker is saying.

Without rapport, there is little chance to influence or to persuade others.

Rapport building is at the root of effective communication

Matching and mirroring is the skill of assuming someone else’s style of behavior to create rapport.

Body postures and gestures What posture is the person you are having a conversation with assuming? Observe, and than match the posture and gestures.

The rhythm of the breathPay attention to how the other person is breathing, and then match it. This technique helps tremendously in bonding with the other.

The tone of your voice to build rapport, you need to mirror his or her tone of voice. pay attention at the speed of the speech.

self-disclosure is one of the hallmarks of intimate relationships.

Revealing your motives, intentions, goals, values, and emotions, can increase liking and feelings of intimacy.

Successful and strategic self-disclosure is a leadership competency that many leaders have yet to acquire.

Skillful self-disclosers choose the substance and process of their revelations, including the depth, breadth, and timing of disclosure, with the goal of furthering the collective task rather than furthering personal agendas.

Too little disclosure may result in follower feelings of uncertainty and suspicion, with followers unable to trust someone who isn’t open about his or her own background.

Skillful self-disclosure can humanize the leader, creating connections between the leader and followers that increase feelings of trust and intimacy, and, in an organizational context, a readiness to work together collaboratively to reach mutual task goals.

Let's all understand that these guiding principles cannot be discarded for short-term political gains. They represent what this country is all about. They are indigenous to the American idea. And these are principles which are not negotiable.

We may have bad weather in Ireland, but the sun shines in the hearts of the people and that keeps us all warm.

In a modern loft, you can't just fill a space with furniture. Each piece has to be perfect.

Feeding our energy appetite is top of mind for many people these days.

I'm not excusing crime or those who bring poison into the community, but I do want brothers and sisters in prison to know someone cares.

It feels bad to feel like you're not wanted.

One sometimes feels a guest of one's time and not a member of its household.

Purity is the gatekeeper for everything precious and blissful in God's kingdom.

I will begin my presidency with a jobs tour. President Obama began with an apology tour. America, he said, had dictated to other nations. No Mr. President, America has freed other nations from dictators.

If ignorance paid dividends, most Americans could make a fortune out of what they don't know about economics.

And ours is a business that requires discipline and focus.

You were born to be a player. You were meant to be here. This moment is yours.

I just don't want anyone messing around with my pure smoking pleasure.

It is fortunate that diplomats have long noses since they usually cannot see beyond them.

I like to be grounded by nature, go hiking... go to an isolated island that's not glamorous and touristy at all.

Sometimes the biggest problem is in your head. You've got to believe you can play a shot instead of wondering where your next bad shot is coming from.

Maybe I'm a better actor when I know there's going to be an older woman involved.

I don't have to play by these rules or do these things... I can actually have my own kind of version.

I did a play I think my first six months on the show, called Bullpen. Then I got involved with Theater Forty and did this play called Plastic which is about two male models coming to a casting call.

A man should never wear shorts in the city. Flip-flops and shorts in the city are never appropriate. Shorts should only be worn on the tennis court or on the beach.

The world is so caught up in the 'American Idol' idealistic sort of tendency in regards to just thinking that this whole thing is what everybody wants, but it doesn't help you make a better record.

I must confess, as the experience of my own soul, that the expectation of loving my friends in heaven principally kindles my love to them while on earth.

I find it hard to be labelled in this new 'super-rich' category because we all grew up with very little. The idea that 'to get rich is glorious' is really a new phenomenon. I certainly didn't grow up like that.