Your religion in sales has to be attention. Before you even think about how to sell your SaaS product or your wine, or your agency, or your open house or your book, or whatever it is, you have to understand where the consumer actually is.

Numbers don’t lie and sales is absolutely the foundation of your business. There is simply no other way.

There’s a lot of shortcomings when sales are automated. In most businesses, it’s a high-touch 1-1 conversation where you are attempting to bring value to the other person. It’s not a LinkedIn messenger bot that is going to do the trick.

The truth is, sales is about people. You have to build relationships first. You have to put yourself in your customer’s shoes and empathize with their position. No app is going to teach you that.

You don’t get to decide whatever 13 to 25 year olds want to do with their hair, their clothes, their bodies, their cell phones, their friends, their time, or their money. You just have to observe and react.

99% of the time your customer is going to be searchable and accessible online. And for those of you that don’t know, consumers now spend 10 hours a day in front of their screen with roughly half of that time spent on a mobile device. Clearly the internet, and our glowing black boxes have our attention

When the energy of your tactics is to convert, you will most likely lose. When your energy is to disproportionately bring value and let the chips fall where they may, you will win. It will change your behavior, it will change the energy of the execution and it will change you game.

Like anything else in life, I think sale comes down to putting in the work, providing value, building relationships and doing the research.

If you want to win, you have to be practical with your understanding and execution. You have to go where the consumer actually is, and use the right tools to reach them.

The reason I have done so well in sales, is because I don’t do things with the expectation of a return. I do things to provide value, no matter what.

If you are intelligent, and you understand that you have no control over THE MARKET, then you begin thinking about where the potential upside is.

Being tied down by the idealistic vision of how you made your money in the past is wrong. The world is changing! And the way you were successful yesterday definitely won’t be the way you are successful today. You need to look forward and become utterly unromantic about what you did in the past that got you “here.”

Technology has changed the way we sell, and most of your actions as salespeople aren’t rooted in that reality. It’s all out there, you just have to go out and take it!

If you want to win in sales, you need to be utterly unromantic about consumer behavior. You need observe, analyze and adjust to where the consumer actually is. No one can deny that social media takes up our time.

Meetings get a bad rap, and deservedly so - most are disorganized and distracted. But they can be a critical tool for getting your team on the same page.

My first airplane trip was to Paris. I had this fantasy that I would become a model, and I did!

But as a German - and I am German-born - we Germans are condemned once again to be radical revisionists.

I live in, literally, the same home when I was swiping my first bank card and wondering if I'd have to put back the Charmin. We still don't have a dishwasher. My mom has done all these gardens so now my house looks like the garden shack in the middle of Versailles.

Business? It's quite simple; it's other people's money.

An irrational fear should never be simply let alone, but should be gradually overcome by familiarity with its fainter forms.

This man who was my father's age hit me hard on my head when I was 17. I started bleeding. I took out my sandal and hit his head hard, and he started to bleed, too.

Always the innocent are the first victims. So it has been for ages past, so it is now.

Adventure games are all about details - if you happen to take this one object and use it with this other object, in a really weird place, at a weird time. If you happen to write a really funny dialogue line for that, even if it didn't solve the puzzle, people will appreciate that.

Abstract art is uniquely modern. It is a fundamentally romantic response to modern life - rebellious, individualistic, unconventional, sensitive, irritable.

Being in L.A., it was really hard to find a country writer and producer. I eventually - years of searching - found this guy, Dan Franklin. He's an incredible musician and producer. We write so well together... It's been a really cool experience.

Finishing a good book is like leaving a good friend.

I like all these little animals that run and eat and hide all the time. I like their faces, They seem to be scared and curious at the same time.

My audience is God.

I have never played a game in my life.

What I see in the Arab world, in Egypt, everywhere is increasing radicalization.

New Zealand has a great reputation in America for golf.

I want to be able to follow the example of those extraordinary British actresses who move effortlessly from film to TV to theatre roles.

Among our own people also the church sorely needs clergy in close touch with the ordinary life of the laity, living the life of ordinary men, sharing their difficulties and understanding their trials by close personal experience.

There are so many things we have to overcome in this life with Jesus, His work on the cross. He's paid the ultimate price for us, so I'm proud to be a child of God.

The God I do believe in is the God who doesn't care: James Joyce's God who stands back, paring his fingernails.

A penny saved is a penny earned.

Why should we not form a secret society with but one object, the furtherance of the British Empire and the bringing of the whole world under British rule, for the recovery of the United States, for making the Anglo Saxon race but one Empire? What a dream, but yet it is probable; it is possible.

I sleep better on the road than I do at home. I'm used to sleeping in a million different hotels. I'm not home very often, so when I get home, I have things I want to do.