Motivation: Everyone is motivated to action by rewards like money or status. Goleman’s model, however, refers to motivation for the sake of personal joy, curiosity, or the satisfaction of being productive.

Emotional intelligence is a shorthand that psychological researchers use to describe how well individuals can manage their own emotions and react to the emotions of others.

“Mixed model,” developed by psychologist Daniel Goleman. The mixed model has five key areas: Self-awareness, Self-management,Motivation,Empathy and Social skills.

Self-awareness: Self-awareness involves knowing your own feelings. This includes having an accurate assessment of what you’re capable of, when you need help, and what your emotional triggers are.

Self-management: Self-management involves being able to control outbursts, calmly discussing disagreements, and avoiding activities that undermine you like extended self-pity or panic.

Empathy: While the three previous categories refer to a person’s internal emotions, this one deals with the emotions of others. Empathy is the skill and practice of reading the emotions of others and responding appropriately.

Social skills: This category involves the application of empathy as well as negotiating the needs of others with your own. This can include finding common ground with others, managing others in a work environment, and being persuasive.

Listening skills allow one to make sense of and understand what another person is saying.

Good listening skills make workers more productive. The ability to listen carefully allows workers to better understand assignments they are given. They are able to understand what is expected of them by their management.

Listening tips: Maintain eye contact with the speaker. This will demonstrate to the speaker that the listener is paying attention.

Do not interrupt the speaker. Wait until he or she is completely finished, then ask questions. Listening long enough may answer several of the questions without the need to ask. When the time is right to ask, repeat instructions first and then ask appropriate questions.

Control body language. As much as possible, sit still while listening. This implies that the listener is paying full attention to the speaker. A nod of the head can be good, as it implies agreement.

A good listener knows that being attentive to what the speaker doesn't say is as important as being attentive to what he does say. Look for nonverbal cues such as facial expressions and posture to get the full gist of what the speaker is saying.

Without rapport, there is little chance to influence or to persuade others.

Rapport building is at the root of effective communication

what are some of the techniques you can implement to increase your capacity to build rapport? One powerful method is to match and mirror the behavior of the other

Matching and mirroring is the skill of assuming someone else’s style of behavior to create rapport.

Body postures and gestures What posture is the person you are having a conversation with assuming? Observe, and than match the posture and gestures.

The rhythm of the breathPay attention to how the other person is breathing, and then match it. This technique helps tremendously in bonding with the other.

The tone of your voice to build rapport, you need to mirror his or her tone of voice. pay attention at the speed of the speech.

self-disclosure is one of the hallmarks of intimate relationships.

Revealing your motives, intentions, goals, values, and emotions, can increase liking and feelings of intimacy.

Successful and strategic self-disclosure is a leadership competency that many leaders have yet to acquire.

Skillful self-disclosers choose the substance and process of their revelations, including the depth, breadth, and timing of disclosure, with the goal of furthering the collective task rather than furthering personal agendas.

Too little disclosure may result in follower feelings of uncertainty and suspicion, with followers unable to trust someone who isn’t open about his or her own background.

Skillful self-disclosure can humanize the leader, creating connections between the leader and followers that increase feelings of trust and intimacy, and, in an organizational context, a readiness to work together collaboratively to reach mutual task goals.

Once you find out that someone likes a certain game on Facebook, now you know what kind of virtual gift you can get them. You can send them a little decoration. Social games give you goals where you can help and reward your friends.

I have never played a game in my life.

Sometimes, when you go to airport and look at the people, you see the worst looks - but the worst looks can give you more ideas than the best looks.

If I had to do a lot of promotion as a kid, it would have been very intense. I'm really glad I got to go through high school, have a college experience, and have the last five years since then, just... being a person.

Things danced on the screen do not look the way they do on the stage. On the stage, dancing is three-dimensional, but a motion picture is two-dimensional.

For everyday, Rebecca Minkoff's collection is chic and comfortable at the same time.

I think I'm actually more vulnerable than people imagine.

Often the masses are plundered and do not know it.

Success in the United States is not an entitlement in China. You have to go there and earn it, and earn it the right way.

There are some really wealthy hedge fund billionaires in San Francisco who have pledged a lot of money for Democratic candidates to argue for cap and trade and carbon tax and all these things.

The world can be very small. That's why you have to be very careful, whoever you meet.

There are some movie stars in Hollywood that are so scared, they also tell the reporter that they are recording them, in case there is something wrong with what they wrote about them in the papers.

Popular music usually has a chorus that needs to repeat, and people need to remember the song. That's sort of the major guideline when you're writing a song.

We have had such a letter movement on two occasions in Denmark when more than a quarter of the adult Danish population participated. Such an achievement, however, demands a really great effort and also a great deal of money.

The lover knows much more about absolute good and universal beauty than any logician or theologian, unless the latter, too, be lovers in disguise.

Death is the begining, the birth of births, a rebirth, a second chance to fix all mistakes, Death is the begining.

As a child I had dealt with a lot of loss and grief. I was constantly losing my parents, losing my home, constantly moving around, living with this stranger, that stepfather, or whatever.

Half the bands I guarantee wouldn't at this point want Nuno to open for them.

Integrity is holding fast to our convictions regardless of the consequences and never compromising our ideals or values, even if it affects the bottom line.

I see the player piano as the grandfather of the computer, the ancestor of the entire nightmare we live in, the birth of the binary world where there is no option other than yes or no and where there is no refuge.

Your mind wants control. Life wants change.

Fear is a darkroom where negatives develop.

There has been, and there will continue to be, vigorous discussions about race in America. I worry that little will come of these discussions because we aren't addressing what must be done to change the current racial climate.