what are some of the techniques you can implement to increase your capacity to build rapport? One powerful method is to match and mirror the behavior of the other

Emotional intelligence is a shorthand that psychological researchers use to describe how well individuals can manage their own emotions and react to the emotions of others.

“Mixed model,” developed by psychologist Daniel Goleman. The mixed model has five key areas: Self-awareness, Self-management,Motivation,Empathy and Social skills.

Self-awareness: Self-awareness involves knowing your own feelings. This includes having an accurate assessment of what you’re capable of, when you need help, and what your emotional triggers are.

Self-management: Self-management involves being able to control outbursts, calmly discussing disagreements, and avoiding activities that undermine you like extended self-pity or panic.

Motivation: Everyone is motivated to action by rewards like money or status. Goleman’s model, however, refers to motivation for the sake of personal joy, curiosity, or the satisfaction of being productive.

Empathy: While the three previous categories refer to a person’s internal emotions, this one deals with the emotions of others. Empathy is the skill and practice of reading the emotions of others and responding appropriately.

Social skills: This category involves the application of empathy as well as negotiating the needs of others with your own. This can include finding common ground with others, managing others in a work environment, and being persuasive.

Listening skills allow one to make sense of and understand what another person is saying.

Good listening skills make workers more productive. The ability to listen carefully allows workers to better understand assignments they are given. They are able to understand what is expected of them by their management.

Listening tips: Maintain eye contact with the speaker. This will demonstrate to the speaker that the listener is paying attention.

Do not interrupt the speaker. Wait until he or she is completely finished, then ask questions. Listening long enough may answer several of the questions without the need to ask. When the time is right to ask, repeat instructions first and then ask appropriate questions.

Control body language. As much as possible, sit still while listening. This implies that the listener is paying full attention to the speaker. A nod of the head can be good, as it implies agreement.

A good listener knows that being attentive to what the speaker doesn't say is as important as being attentive to what he does say. Look for nonverbal cues such as facial expressions and posture to get the full gist of what the speaker is saying.

Without rapport, there is little chance to influence or to persuade others.

Rapport building is at the root of effective communication

Matching and mirroring is the skill of assuming someone else’s style of behavior to create rapport.

Body postures and gestures What posture is the person you are having a conversation with assuming? Observe, and than match the posture and gestures.

The rhythm of the breathPay attention to how the other person is breathing, and then match it. This technique helps tremendously in bonding with the other.

The tone of your voice to build rapport, you need to mirror his or her tone of voice. pay attention at the speed of the speech.

self-disclosure is one of the hallmarks of intimate relationships.

Revealing your motives, intentions, goals, values, and emotions, can increase liking and feelings of intimacy.

Successful and strategic self-disclosure is a leadership competency that many leaders have yet to acquire.

Skillful self-disclosers choose the substance and process of their revelations, including the depth, breadth, and timing of disclosure, with the goal of furthering the collective task rather than furthering personal agendas.

Too little disclosure may result in follower feelings of uncertainty and suspicion, with followers unable to trust someone who isn’t open about his or her own background.

Skillful self-disclosure can humanize the leader, creating connections between the leader and followers that increase feelings of trust and intimacy, and, in an organizational context, a readiness to work together collaboratively to reach mutual task goals.

In those days, it didn't take much imagination to come up with something that required great lyric development skills. You just thought of an experience that you might have gone through, and write it down.

Love cannot remain by itself it has no meaning. Love has to be put into action and that action is service.

The simplest acts of kindness are by far more powerful then a thousand heads bowing in prayer.

I always loved music. You know, my parents said I started singing when I was 4, in the car.

My fans have grown up with me and seen my life change over the years, from a young girl with 'Goodies' to a full-grown woman and now mom.

I've read crime fiction all my life. A thing that's bothered me about crime fiction is that it's generally about one or two people, but there's not much about society. I want to get away from that particular pattern: a lead, a supporting role and backdrop characters.

Puritanism. The haunting fear that someone, somewhere, may be happy.

We have today a fairly thorough knowledge of the early Greco-Roman period because our motivations are the same.

When you're accustomed to wealth, you don't show it, right? That's why the white kids in school could wear bummy sneakers; it's almost like, 'Don't show wealth - that's crass.'

Kindness can come from someone on Twitter, it can come from someone on the street, it can come from someone at work. Without kindness, I don't know what I would do. The greatest part of life is the simple things.

I am a ball player in the summer and a farmer in the winter time, and I aim to be a success at both professions.

The real question that should be debated is not whether gay marriage should be allowed, but rather, is marriage really something we need anymore?

Aviation records don't fall until someone is willing to mortgage the present for the future.

I'm a big techno fan. I love that thumping kick drum. We heard a version of 'Lost in Love' and it was thrash metal. It sounded cool!

The bad thing about young people starting a company is that sometimes they do it for the wrong reasons or because they have the wrong skill set, but the good thing is that they don't have any of the old paradigms baked into them, so they have a lot of the bright new ideas that are harder to come by as you get older.

When I was younger, I barely left my room because I was busy watching clips of my favorite actors and performers on the Internet.

All geniuses die young.

I will say a lot of dancers do such beautiful things for their body and then they smoke a cigarette. I've never been a smoker, but I realized after taking yoga . . . in ballet you're not encouraged to do a lot of breathing. I think in a weird way, a lot of dancers find relief in actually breathing.

I feel like Obama in a way. His idea that hope means not shrinking from a fight; it's the courage to reach for something. My music is that. Those are principles I try to embody.

Friendship must never be buried under the weight of misunderstanding.

What is dead may never die.

If you're doing an animated comedy on the same channel as 'South Park,' no one can really tell you anything. The bar has been set so high.

Sometimes it was difficult to make friends and be social in school because I was always practicing while other kids were getting together and doing things. But it just made me closer to my family, and I realized that they would always be there no matter what.