If we lack emotional intelligence, whenever stress rises the human brain switches to autopilot and has an inherent tendency to do more of the same, only harder. Which, more often than not, is precisely the wrong approach in today's world.
Emotions steer our life, it does not matter if we want it or not. Sometimes we feel great happiness and sometimes we feel like victims. Emotional intelligence is more than understanding other people, it is the powerful combination of head and heart.