When dealing with people, remember you are not dealing with creatures of logic, but with creatures of emotion.

194
Dale Carnegie
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Why emotional intelligence is necessary to act intelligent

Emotions steer our life, it does not matter if we want it or not. Sometimes we feel great happiness and sometimes we feel like victims. Emotional intelligence is more than understanding other people, it is the powerful combination of head and heart.
Emotional Intelligence
Empathy
Psychology
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