不逃避现实法 保留型或压抑型的人不会将愤怒直接发泄出来，避免正面冲突，等双方的怒气消失了，冷静下来再说。多数人可能认为，这是一种很好的制怒、避免冲突的方法，其实并非如此。因为即使自己一言不发，也在进行着沟通，自己的肢体、表情已经显示出自己的态度。有时不吭声，比吭声更气人。

情绪，是对一系列主观认知经验的通称，是多种感觉、思想和行为综合产生的心理和生理状态。

最普遍、通俗的情绪有喜、怒、哀、惊、恐、爱等，也有一些细腻微妙的情绪如嫉妒、惭愧、羞耻、自豪等。情绪常和心情、性格、脾气、目的等因素互相作用，也受到荷尔蒙和神经递质影响。

无论正面还是负面的情绪，都会引发人们行动的动机。尽管一些情绪引发的行为看上去没有经过思考，但实际上意识是产生情绪重要的一环。人的情绪又天生也有后天控制的成分。

情绪可以被分类为与生俱来的“基本情绪”和后天学习到的“复杂情绪”。

基本情绪和原始人类生存息息相关，复杂情绪必须经过人与人之间的交流才能学习到，因此每个人所拥有的复杂情绪数量和对情绪的定义都不一样。

情绪是指伴随着认知和意识过程产生的对外界事物态度的体验，是人脑对客观外界事物与主体需求之间关系的反应，是以个体需要为中介的一种心理活动。

情绪是由以下三种成份组成的： -情绪涉及身体的变化，这些变化是情绪的表达形式。 -情绪涉及有意识的体验 -情绪包含了认知的成分，涉及对外界事物的评价。

容易和情绪混淆的概念有： 感觉（feelings）个人对情绪的主观认识，更私人化，因人而异。 心情（moods）主体所处在的感情状态，比“情绪”延续时间长，感情波动不如“情绪”强烈。 情感（affect）一个笼统概念，有时包括情绪、感觉和心情，有时可以专指“情绪”。

人类有几百种情绪，此外还有很多混合、变种、突变以及具有细微差异的“近亲”。情绪的微妙之处已经大大超越了人类语言能够形容的范围。情绪不可能被完全消灭，但可以进行有效疏导、有效管理、适度控制。

情绪无好坏之分，一般只划分为积极情绪、消极情绪。

学会转移 当火气上涌时，有意识地转移话题或做点别的事情来分散注意力，便可使情绪得到缓解。在余怒未消时，可以用看电影、听音乐、下棋、散步等有意义的轻松活动，使紧张情绪松驰下来。

学会宣泄 人在生活中难免会产生各种不良情绪，如果不采取适当的方法加以宣泄和调节，对身心都将产生消极影响。因此，如果一个有不愉快的事情及委屈，不要压在心里，而要向知心朋友和亲人说出来或大哭一场。

意识调节法 运用对人生、理想、事业等目标的追求和道德法律等方面的知识，提醒自己为了实现大目标和总任务，不要被繁琐之事所干扰。

语言节制法 在情绪激动时，自己默诵或轻声警告“冷静些”、“不能发火”、“注意自己的身分和影响”等词句，抑制自己的情绪

自我暗示法 估计到某些场合下可能会产生某种紧张情绪，就先为自己寻找几条不应产生这种情绪的有力理由。

自我暗示是改变自己情绪的有效方法之一。其基本的做法是自己给自己输送积极信号，以此来调整自己的心态，改变自己的情绪。具体的暗示方法有多种。

比如，早上起床时，就开始给自己暗示：今天我心情很好!今天我很高兴!今天我办事一定顺利!今天我一定有好运气!类似这样的话，要不断地给自己暗示，使自己的潜意识接受这些信号。这将对你一天的情绪有很大的影响，使你能够心情愉快、精神饱满地去从事各项工作。

注意力调控法 要想控制注意力，最好的方法便是借助于提问题，因为你提出什么样的问题，脑子便会寻找有关的答案，也就是说，你寻找什么，就会得到什么。

当你情绪不佳时，把你的注意力调整一个角度，看看此人对你好的一面;当你对某事有反感时，把你的注意力调整一百八十度，看看事物的另一面。

愉快记忆法 回忆过去经历中碰到的高兴事，或获得成功时的愉快体验，特别就该回忆那些与眼前不愉快体验相关的过去的愉快体验。

幽默化解法 培养幽默感，用寓意深长的语言、表情或动作、用讽刺的手法机智、巧妙地表达自己的情绪。

推理比较法 把困难的各个方面进行解剖，把自己的经验和别人的经验相比较，在比较中寻觅成功的秘密，坚定成功的信心，排除畏难情绪。

自我平衡法 我们之所以对自己施以过度的压力及自责，主要因为我们的潜意识中有一种“我的过错，所有的人都看得到，而且都很在乎;我犯了错，我再也没法在他人面前抬起头来”的想法在作怪。但事实上呢，时过境迁之后，别人可能早就忘了这件事，自己却一直耿耿于怀，也许一辈子都忘不了。

运动纾解法　 据心理学专家温斯拉夫研究发现，最好的情绪纾解方法之一是运动。生理得到恢复，情绪也就自然正常。

站在他人角度思考 我們無法認同對方的觀點有時來自於，我們只顧著站在自己的角度思考事情，若我們能夠站在對方的角度思考，就能夠理解對方為何會這麼做，就能夠找到溝通的橋樑。

Avoiding combat duty was and is an unforgivable sin for a professional soldier.

Working for several years as a waitress, you learn really quickly a couple of default scripts, so you know exactly what the interaction is going to be when the person sits down at the table.

While it is well enough to leave footprints on the sands of time, it is even more important to make sure they point in a commendable direction.

I had to go for a mammogram - my first mammogram ever - and It was really scary and I didn't know what to expect.

I think I'll always be a hopeless romantic.

'Design' is a word that's come to mean so much that it's also a word that has come to mean nothing.

A president can ask for reconciliation in the racial conflict that divides Americans. But reconciliation comes only from the hearts of people.

My father had always called me Sam since the day I was born. He rarely ever called me Tiger. I would ask him, 'Why don't you ever call me Tiger?' He says, 'Well, you look more like a Sam.

I don't go cheap on anything, but I'm not a shopper. If I want something, I look at it, decide what it is, but it will usually be the best product. I've got a pair of loafers that I still wear that I got in 1957.

I believe that nothing is more important to our ability to effectively address our present than understanding the lessons learned from those who have come before us.

The reality of the writer's world is that you set yourself up for disappointment with every success that you deliver because with every success you raise your readers' expectations.

Poetry taught me a great deal about language and images, but when it came to plotting, I was stumped. It's been very much a learn-by-doing thing for me.

I ain't never far away from a pencil and paper or a tape recorder.

As I found again and again as a writer, when you're completely honest about something, people respond to that.

This is one of the factors that also made me very much want to make this film, apart from the fact that I loved it. If the boy hadn't been Jewish and the man hadn't been Muslim, it wouldn't have made any difference to the film. I don't think it's relevant, really.

And that movie was underrated - Nuts - because it deals with a terrible subject, but It's very well done.

When I was 12, my feet were so small, I wore my sisters' glitter shoes. My dad would whoop me: 'You're not going to school now, you'll embarrass us!'

I got nice rejections explaining that historical fiction was a difficult sell. But I kept trying.

I believe that how you feel is very important to how you look that healthy equals beautiful.

I have a terrible memory in general, but one thing I've always been able to remember is my songs.

The disenfranchised should be going to art school - not the franchised.

I left home at 17, traveled. I got married when I was 21. That's a young age. As it turned out, things were fine, then not so fine, and then it was a blunder. That happens all the time.

First thing every morning before you arise say out loud I believe three times.