If you work just for money, you'll never make it, but if you love what you're doing and you always put the customer first, success will be yours.

When you're green, your growing. When you're ripe, you rot.

We take the hamburger business more seriously than anyone else.

Creativity is a highfalutin word for the work I have to do between now and Tuesday.

Luck is a dividend of sweat. The more you sweat, the luckier you get.

All money means to me is a pride in accomplishment.

Its easy to have principles when you're rich. The important thing is to have principles when you're poor.

If you're not a risk taker, you should get the hell out of business.

While formal schooling is an important advantage, it is not a guarantee of success nor is its absence a fatal handicap.

If you work just for money, you'll never make it, but if you love what you're doing and you always put the customer first, success will be yours.

The two most important requirements for major success are: first, being in the right place at the right time, and second, doing something about it.

None of Us is as Good as All of Us.

The quality of a leader is reflected in the standards they set for themselves.

As long as you're green, you're growing. As soon as you're ripe, you start to rot.

Are you green and growing or ripe and rotting?

We provide food that customers love, day after day after day. People just want more of it.

You're only as good as the people you hire.

If youre not a risk taker you should get the hell out of business.

If you work just for money youll never make it but if you love what youre doing and you always put the customer first success will be yours.

Luck is a dividend of sweat. The more you sweat the luckier you get.

We have an obligation to give something back to the community that gives so much to us.

Be dramatically willing to focus on the customer at all costs, even at the cost of obsoleting your own stuff.

I never trust an executive who tends to pass the buck. Nor would I want to deal with him as a customer or a supplier.

All business success rests on something labeled a sale, which at least momentarily weds company and customer.

As regards this country, in which protection has always to some extent existed, it is the best customer that England ever had, and our demands upon her grow most steadily and regularly under protection.

You must never actually cheat the customer, even if you can. You must make her happy and satisfied, so she will come back.

The purpose of a business is to create a customer.

If you can't turn yourself into your customer, you probably shouldn't be in the ad writing business at all.

Courteous treatment will make a customer a walking advertisement.

And our size: The company this year is going to be close to $50 billion, so if that's the case and you can continue to grow that fast, I would rather put my energies to solving customer problems and growing our business than worrying about integrating and laying people off.

Statistics suggest that when customers complain, business owners and managers ought to get excited about it. The complaining customer represents a huge opportunity for more business.

You have got to have discipline and focus - on the customer and how you run the business.

We will ensure that associates continue to possess unsurpassed product knowledge and maintain their dedication to customer service and respect for their colleagues and for the communities in which they work and live.

Pager companies are very much looking to provide new services to help them regain some of their customer base.

Firms need to ensure that their ability to provide effective customer service keeps pace with their growth. If you're marketing your firm to new customers, you better be able to provide them service when they do business with you.

Even if someone is already in your market space, ask yourself whether you can approach it from a different angle and thereby secure your own customer base.

At a car dealership, the person who sells the car is the hero, and also gets the commission. But if the mechanics don't service that car well, the customer won't return.

This year I hope to introduce legislation that would require Power Administrations to list direct and indirect costs associated with ESA compliance as a line item on customer's power bills.

If you make the customer a promise... make sure you deliver it.

The toughest thing about the power of trust is that it's very difficult to build and very easy to destroy. The essence of trust building is to emphasize the similarities between you and the customer.

The gun dealer is not only paying these two police officers, but more importantly, the gun dealer has said he will never again sell more than one gun to a customer. This is exactly what we're trying to get the gun industry across the country to do.

There is one other business where the customer is always wrong and that's the media.

Because Microsoft seems to sometimes not trust customer choice, they salt XP with all these little gizmos and trap doors to get people to try Microsoft stuff. But the reality is that we're downloading more players than we ever have on a worldwide basis.

What the customer demands is last year's model, cheaper. To find out what the customer needs you have to understand what the customer is doing as well as he understands it. Then you build what he needs and you educate him to the fact that he needs it.

It puts the provider in a situation of looking for ways to have someone else pick up a piece of the cost. As a result, every customer who has insurance ends up paying a 'hidden premium.' It simply adds to the health care cost burden.

The well-satisfied customer will bring the repeat sale that counts.

The first step in exceeding your customer's expectations is to know those expectations.

Right or wrong, the customer is always right.

We see our customers as invited guests to a party, and we are the hosts. It's our job every day to make every important aspect of the customer experience a little bit better.