Businesses often forget about the culture, and ultimately, they suffer for it because you can't deliver good service from unhappy employees.

Our customers call and e-mail us to say that's how it feels when a Zappos box arrives. And that's how we view this company.

For me, the most fun is change or growth. There are definitely elements of both that I like. Launching a business is kind of like a motorboat: You can go very quickly and turn fast.

A bigger business is like a cruise ship: There are lots of amenities and you can go a lot further, but it's harder to turn quickly.

I view my role more as trying to set up an environment where the personalities, creativity and individuality of all the different employees come out and can shine.

For me, my role is about unleashing what people already have inside them that is maybe suppressed in most work environments.

Businesses often forget about the culture, and ultimately, they suffer for it because you can't deliver good service from unhappy employees.

We asked ourselves what we wanted this company to stand for. We didn't want to just sell shoes. I wasn't even into shoes - but I was passionate about customer service.

Stop chasing the money and start chasing the passion.

Whatever you're thinking, think bigger.

Chase the vision, not the money, the money will end up following you.

A great brand is a story that never stops unfolding.

I think everyone should get a little exposure to computer science because it really forces you to think in a slightly different way and its a skill that you can apply in life in general whether you end up in computer science or not.

A bigger business is like a cruise ship There are lots of amenities and you can go a lot further but its harder to turn quickly.

When people call our call center our reps dont have scripts and they dont try to up sell. They are just judged on whether they go above and beyond for the customer and really deliver a kind of personal service and emotional connection with our customers.

Every employee can affect your companys brand not just the front line employees that are paid to talk to your customers.

Chase the vision not the money. The money will end up following you.

Never forget that the most important thing in life is the quality of life we lead.

SEO expertise is a core need for today's online businesses.

Never accept or be too comfortable with the status quo, because the companies that get into trouble are historically the ones that aren't able to adapt to change and respond quickly enough.

Be true to yourself. If you follow that principle, a lot of decisions are actually pretty easy.

I believe that in a great city, or even in a small city or a village, a great theater is the outward and visible sign of an inward and probable culture.

We should have a State in which we could live and breathe as free men and which we could develop according to our own lights and culture and where principles of Islamic social justice could find free play.

I don't have space to enter into the examples or the history of this, so I'm left with having to make the bold statement that culture is extinct.

We need to have a culture that says 'the less energy you can use to be comfortable, the better off you are and the better you should feel about yourself'.

Concerning culture as a process, one would say that it means learning a great many things and then forgetting them; and the forgetting is as necessary as the learning.

No doubt Western civilization has in the past been full of wars and revolutions, and the national elements in our culture, even when they were ignored, always provided an unconscious driving force of passion and aggressive self-assertion.

The things that I draw on, and the world that I feel part of, aren't particularly youth culture.

I recommend the same therapies for all humans with HIV. There is no reason to believe that physiologic responses to therapy will vary across lines of class, culture, race or nationality.

Towns are suffering from all these things, we should unite until we are all satisfied, man cannot be killing each other as if we were animals, as if we had no culture; that is a lack of culture.

You're a Catholic in Italy when you're born, it's unthinkable to stop being Catholic. You just take the rules a lot more seriously, because it pervades your culture.

Sex and drugs were simply not discussed in our culture at that time.

You have to open your mind. I like the ability to express myself in a deep way. It's the closest music to our humanity - it's like a folk music that rises up out of a culture.

Lives have been altered in fundamental ways, and later, after they acquire a more complete understanding of what goals are actually attainable, many are left facing a lot of pain and frustration. And yet, there's no culture of complaint.

I've always been interested in the relationship between total external surround, culture, the political matrix, technology, etc., and the internal human consciousness.

Writing is about culture and should be about everything. That's what makes it what it is.

And there are so many people in the third world suffering so horribly right now, and we are so focused on ourselves and our culture that a lot of things are showing up in our culture that are making it impossible for us to focus on others. We're so self-focused.

One very important aspect of our contemporary musical culture - some might say the supremely important aspect - is its extension in the historical and geographical senses to a degree unknown in the past.

Mr. Speaker, genocide is the most potent of all crimes against humanity because it is an effort to systematically wipe out a people and a culture as well as individual lives.

When I go to Japan and do shows I play for 1,000 to 1,500 people. I like a lot about Japan. Their popular culture and mass commercialization appeals to me.

The question was heatedly debated of how much Western culture should be brought into China.

The whole drive of western culture, the part of it which is serious, is towards an extreme objectification. It's carried to the point where the human subject is treated almost as if it's dirt in the works of a watch.

I've never understood why artists, who so often condescend to the cliches of their own culture, are so eager to embrace the cliches of cultures they know nothing about.

There's one more thing I want to say. It's a touchy subject. Black beauty. Black sensuality. We live in a culture where the beauty of black people isn't always as celebrated as other types. I'd like to help change that if I can!

Art at its most significant is a Distant Early Warning System that can always be relied on to tell the old culture what is beginning to happen to it.

Soft addictions are an alluring, seductive aspect of our culture - they are easy to attain and socially acceptable, they are even encouraged in many cases. Yet they are lethal to the spirit.

This is the culture you're raising your kids in. Don't be surprised if it blows up in your face.

There is something terribly wrong with a culture inebriated by noise and gregariousness.

We're so afraid of death in our culture, but I think if we understand it better, then we'll appreciate the life we have more.