We asked ourselves what we wanted this company to stand for. We didn't want to just sell shoes. I wasn't even into shoes - but I was passionate about customer service.

Our customers call and e-mail us to say that's how it feels when a Zappos box arrives. And that's how we view this company.

For me, the most fun is change or growth. There are definitely elements of both that I like. Launching a business is kind of like a motorboat: You can go very quickly and turn fast.

A bigger business is like a cruise ship: There are lots of amenities and you can go a lot further, but it's harder to turn quickly.

I view my role more as trying to set up an environment where the personalities, creativity and individuality of all the different employees come out and can shine.

For me, my role is about unleashing what people already have inside them that is maybe suppressed in most work environments.

Businesses often forget about the culture, and ultimately, they suffer for it because you can't deliver good service from unhappy employees.

We asked ourselves what we wanted this company to stand for. We didn't want to just sell shoes. I wasn't even into shoes - but I was passionate about customer service.

Stop chasing the money and start chasing the passion.

Whatever you're thinking, think bigger.

Chase the vision, not the money, the money will end up following you.

A great brand is a story that never stops unfolding.

I think everyone should get a little exposure to computer science because it really forces you to think in a slightly different way and its a skill that you can apply in life in general whether you end up in computer science or not.

A bigger business is like a cruise ship There are lots of amenities and you can go a lot further but its harder to turn quickly.

When people call our call center our reps dont have scripts and they dont try to up sell. They are just judged on whether they go above and beyond for the customer and really deliver a kind of personal service and emotional connection with our customers.

Every employee can affect your companys brand not just the front line employees that are paid to talk to your customers.

Chase the vision not the money. The money will end up following you.

Never forget that the most important thing in life is the quality of life we lead.

SEO expertise is a core need for today's online businesses.

Never accept or be too comfortable with the status quo, because the companies that get into trouble are historically the ones that aren't able to adapt to change and respond quickly enough.

Be true to yourself. If you follow that principle, a lot of decisions are actually pretty easy.

I'm doing a little consulting. I'm somewhat retired, still a director of a company or two.

Take the tone of the company you are in.

So I decided to form a production company with my wife and our partner Diane.

Even when I'm writing plays I enjoy having company and mentally I think of that company as the company I'm writing for.

This kid's excited because he's with Bad Company and I'm excited because I'm with Chuck Berrys' son.

It's far better to buy a wonderful company at a fair price than a fair company at a wonderful price.

Hope is generally a wrong guide, though it is very good company by the way.

Without In The Company of Men, I could still be teaching, so who knows if this would've existed.

All business success rests on something labeled a sale, which at least momentarily weds company and customer.

People are stunned to hear that one company has data files on 185 million Americans.

That co-operation and peace rather than industrial strife and strikes will best promote the prosperity of the employees the company and all of the people and even strengthen the nation.

Our loss was very heavy, especially in the officers. Capt. Sale, of Co. E, Duke's regt, was among the killed, making the third Capt. that has been killed in that company.

It's like, it's up to the people to fall in love with the song. The record company can only do so much.

I used to be pretty reckless. When I was a runner for a production company, I drove a massive 16 seater van. I was only 18. I mean I look young now, but then I looked about 12.

A man reserves his true and deepest love not for the species of woman in whose company he finds himself electrified and enkindled, but for that one in whose company he may feel tenderly drowsy.

People who have nothing to do are quickly tired of their own company.

No entertainment is so cheap as reading, nor any pleasure so lasting. She will not want new fashions nor regret the loss of expensive diversions or variety of company if she can be amused with an author in her closet.

I didn't need to depend on the record company to publish my records.

So I've learned in the past, if a company approaches me and they want something like this, or something like that that I've done and I turn them down, they're going to do it anyhow.

No company can afford not to move forward. It may be at the top of the heap today but at the bottom of the heap tomorrow, if it doesn't.

I am not influenced by the techniques or fashions of any other motion picture company.

Hollywood is what you make it; you have to choose company with care because you become what they are.

Bad company is like a nail driven into a post, which, after the first and second blow, may be drawn out with little difficulty; but being once driven up to the head, the pincers cannot take hold to draw it out, but which can only be done by the destruction of the wood.

In 1979 I teamed up with my friend and business partner, Bill DeWitt, and together we formed an oil and gas company that invested through limited partnerships in oil and gas exploration.

One hundred percent of our earnings are reinvested in the company, and a great deal of that goes to research.

What we learned several years ago was that one of our weaknesses would be if we didn't develop enough people with the know-how to run our company, it would come to the point where we would just stop.

The President's announcement sounded less like a national energy plan than like a page from an election-year play book. This Administration's plan to reduce obscene oil company profits is to regulate them less.

I don't want a record company, but I need one, unfortunately.