I view my role more as trying to set up an environment where the personalities, creativity and individuality of all the different employees come out and can shine.

Our customers call and e-mail us to say that's how it feels when a Zappos box arrives. And that's how we view this company.

For me, the most fun is change or growth. There are definitely elements of both that I like. Launching a business is kind of like a motorboat: You can go very quickly and turn fast.

A bigger business is like a cruise ship: There are lots of amenities and you can go a lot further, but it's harder to turn quickly.

I view my role more as trying to set up an environment where the personalities, creativity and individuality of all the different employees come out and can shine.

For me, my role is about unleashing what people already have inside them that is maybe suppressed in most work environments.

Businesses often forget about the culture, and ultimately, they suffer for it because you can't deliver good service from unhappy employees.

We asked ourselves what we wanted this company to stand for. We didn't want to just sell shoes. I wasn't even into shoes - but I was passionate about customer service.

Stop chasing the money and start chasing the passion.

Whatever you're thinking, think bigger.

Chase the vision, not the money, the money will end up following you.

A great brand is a story that never stops unfolding.

I think everyone should get a little exposure to computer science because it really forces you to think in a slightly different way and its a skill that you can apply in life in general whether you end up in computer science or not.

A bigger business is like a cruise ship There are lots of amenities and you can go a lot further but its harder to turn quickly.

When people call our call center our reps dont have scripts and they dont try to up sell. They are just judged on whether they go above and beyond for the customer and really deliver a kind of personal service and emotional connection with our customers.

Every employee can affect your companys brand not just the front line employees that are paid to talk to your customers.

Chase the vision not the money. The money will end up following you.

Never forget that the most important thing in life is the quality of life we lead.

SEO expertise is a core need for today's online businesses.

Never accept or be too comfortable with the status quo, because the companies that get into trouble are historically the ones that aren't able to adapt to change and respond quickly enough.

Be true to yourself. If you follow that principle, a lot of decisions are actually pretty easy.

The secret to creativity is knowing how to hide your sources.

I was part of it, and I am still part of it today in terms of what it means to a whole new generation of people who are interested in the enduring energy, achievements, spirit and creativity that exemplified our era.

Properly practiced creativity must result in greater sales more economically achieved. Properly practiced creativity can lift your claims out of the swamp of sameness and make them accepted, believed, persuasive, urgent.

I think if I had been writing fiction, where the work is entirely dependent on the writer's creativity and the potential directions the narrative might take are infinite, I might have frozen.

Watch MTV and you can see what the music scene is like in England. The Spice Girls? Not a lot of creativity in the commercial area. There are still great musicians in England, but not a lot being heard that much.

You can't take a character anywhere they don't expect the character to go. But within those confines is where creativity lies.

And by the way, everything in life is writable about if you have the outgoing guts to do it, and the imagination to improvise. The worst enemy to creativity is self-doubt.

The mind uses its faculty for creativity only when experience forces it to do so.

But the person who scored well on an SAT will not necessarily be the best doctor or the best lawyer or the best businessman. These tests do not measure character, leadership, creativity, perseverance.

Creativity is a great motivator because it makes people interested in what they are doing. Creativity gives hope that there can be a worthwhile idea. Creativity gives the possibility of some sort of achievement to everyone. Creativity makes life more fun and more interesting.

Creativity often consists of merely turning up what is already there. Did you know that right and left shoes were thought up only a little more than a century ago?

Every single thing you see on-screen came out of somebody's creativity. It doesn't exist. Nature didn't deliver it to us. Everything had to be dreamed.

Just keep thinking about the good side of ADD - the creativity and the originality it can stimulate.

Our senses are indeed our doors and windows on this world, in a very real sense the key to the unlocking of meaning and the wellspring of creativity.

It really hasn't been demonstrated at any level by any major corporation that it can nurture what is euphemistically called creativity.

Creativity comes from a conflict of ideas.

I wanted to define the vocabulary of a wedding both visually and intellectually. The book is about more than weddings or wedding dresses. It's a metaphor for women's lives, their creativity.

You can't teach creativity at film school.

I believe in nurturing creativity and offering a haven for creators, enabling them to develop their ideas to the fullest. With more and more talented creators being drawn to Cirque in an environment that fulfills them, these are ideal to continue developing great new shows.

I saw as a teacher how, if you take that spark of learning that those children have, and you ignite it, you can take a child from any background to a lifetime of creativity and accomplishment.

Creativity is an advertising agency's most valuable asset, because it is the rarest.

It was just like a dream. I could have ended up with an album that's not all that different from anything else coming out of Nashville. Mutt made the difference. He took these songs, my attitude, my creativity, and colored them in a way that is unique.

The British system denied any role for human creativity, and instead argued, that if man merely followed his hedonistic desires, pursuing pleasure and avoiding pain, objective laws would naturally guide society to achieve the best allocation of wealth.

You can involve yourself in electronics, computers, puzzles... there's a lot of creativity and brain working. There's a lot to model trains that people don't realize.

When you start fooling around with drugs, you're hurting your creativity, you're hurting your health. Drugs are death, in one form or another. If they don't kill you, they kill your soul. And if your soul's dead, you've got nothing to offer, anyway.

Let us be about setting high standards for life, love, creativity, and wisdom. If our expectations in these areas are low, we are not likely to experience wellness. Setting high standards makes every day and every decade worth looking forward to.

Creativity requires the courage to let go of certainties.

Creativity is not the finding of a thing, but the making something out of it after it is found.