For me, my role is about unleashing what people already have inside them that is maybe suppressed in most work environments.

Our customers call and e-mail us to say that's how it feels when a Zappos box arrives. And that's how we view this company.

For me, the most fun is change or growth. There are definitely elements of both that I like. Launching a business is kind of like a motorboat: You can go very quickly and turn fast.

A bigger business is like a cruise ship: There are lots of amenities and you can go a lot further, but it's harder to turn quickly.

I view my role more as trying to set up an environment where the personalities, creativity and individuality of all the different employees come out and can shine.

For me, my role is about unleashing what people already have inside them that is maybe suppressed in most work environments.

Businesses often forget about the culture, and ultimately, they suffer for it because you can't deliver good service from unhappy employees.

We asked ourselves what we wanted this company to stand for. We didn't want to just sell shoes. I wasn't even into shoes - but I was passionate about customer service.

Stop chasing the money and start chasing the passion.

Whatever you're thinking, think bigger.

Chase the vision, not the money, the money will end up following you.

A great brand is a story that never stops unfolding.

I think everyone should get a little exposure to computer science because it really forces you to think in a slightly different way and its a skill that you can apply in life in general whether you end up in computer science or not.

A bigger business is like a cruise ship There are lots of amenities and you can go a lot further but its harder to turn quickly.

When people call our call center our reps dont have scripts and they dont try to up sell. They are just judged on whether they go above and beyond for the customer and really deliver a kind of personal service and emotional connection with our customers.

Every employee can affect your companys brand not just the front line employees that are paid to talk to your customers.

Chase the vision not the money. The money will end up following you.

Never forget that the most important thing in life is the quality of life we lead.

SEO expertise is a core need for today's online businesses.

Never accept or be too comfortable with the status quo, because the companies that get into trouble are historically the ones that aren't able to adapt to change and respond quickly enough.

Be true to yourself. If you follow that principle, a lot of decisions are actually pretty easy.

There is no executive order; there is no law that can require the American people to form a national community. This we must do as individuals and if we do it as individuals, there is no President of the United States who can veto that decision.

Young people discovering their sexuality must know they walk with a strong tradition and that they are not alone. They have a right to information without being pressured.

Many are needed to plant and water what has been planted now that the faith has spread so far and there are so many people... No matter who plants or waters, God gives no harvest unless what is planted is the faith of Peter and unless he agrees to his teachings.

DJs and people in the street know what they like.

People who keep stiff upper lips find that it's damn hard to smile.

Some people are directors and I think they should stay behind the camera.

We dominated Survivor - there is no way we would not dominate that, too. I can see it already, us making deals with people. That's the best part, and with the Race, it would be even more fun because I've got a lot of tricks up my sleeve.

I'm getting a wider circle of fans now. More women, more middle class people.

We must support initiatives that provide clear, concrete measures and milestones that our troops need for defeating the insurgency, building up Iraqi security forces, and handing over Iraq to the Iraqi people.

Yeah, that's what kind of, we get the idea a little bit yeah, because other people from different countries also try as hard as they can to get a medal or a gold medal in the Olympic Games. And you know, if they can work hard, we can work hard as well.

Well concerning the world records that I did, I think it helps a lot to me, yeah. I think it's a very individual thing because I heard some people say, like, oh I don't like it at all. But I definitely, for me it really made a big difference.

My goal is, of course, for this show to do well, and I would love it if people liked it.

I hate wasting people's time.

Religions get lost as people do.

I also do not like the idea of soft money, these issue ads - people don't know where the money is coming from, millions and millions of dollars outside of the control of a candidate - there's no accountability.

The people of England are the most enthusiastic in the world.

The avantgarde are people who don't exactly know where they want to go, but are the first to get there.

My theory is if you have a religion, it's a good one. Because some people don't have any at all.

It's sometimes shocking to find out what people really believe in.

That's Tommy, this great producer who comes in contact with people and must have a mental library of personnel who are great for this and great for that, and he brought this whole group of musicians to the project that I'd never worked with before.

Rock and rollers can get you the youth buzz, and younger people are fanatical readers.

Sitting at home the way I do, I'd just love the hear from people. It'd be a great help in passing the time.

I guess I strike people as very serious, or very intense.

My parents were amazing people who had no business being together - and they knew it.

Some people don't like competition because it makes them work harder, better.

I took Laura on a trip once where we followed the Immigrant Trail for about six hundred miles. She really learned a lesson. People forget too often how it was back then.

Don't underestimate the people. Let them decide.

I'm lucky enough that directors sometimes seek me out for little projects that people don't even know about, that just surface later on.