Вежливый отказ

Не ленитесь, подготовьтесь к разговору «не импровизируйте». Перед разговором с сотрудником «спланируйте, что именно и как вы хотите сказать». Нужно записать свои мысли и отрепетировать речь вслух. В такой ситуации вы чувствуете себя неловко и плохо воспринимаете эмоции других». Не стоит затягивать с беседой.

Будьте предельно откровенны, старайтесь ничего не скрывать Нужно объяснить, как было принято решение, чем больше информации, тем лучше. «Мы думаем, что другие понимают нас и наши намерения. Вам стоит описать ситуацию и факторы, которые повлияли на выбор кандидата».

Будьте чуткими Позаботьтесь о том, «чтобы помочь человеку справиться с неприятными эмоциями и удержать его в организации», Очень важно поддержать человека, чтобы в его душе не поселилась тревога. Вы же не хотите, чтобы сотрудник начал домысливать? Похвалите за конкретную выполненную работу или поведение.

Отложите разговор о продвижении Сотрудник первым делом спросит: «Почему я не получил эту должность?» Но не следует в разговоре скатываться к оценке эффективности. Избегайте критических замечаний.

Не обещайте лишнего — это попытка смягчить удар обещаниями, которых вы можете не сдержать. «Пытаться сгладить негатив — совершенно естественно, однако вам нужно всячески сопротивляться этому импульсу».

Убедитесь, что ваш сотрудник в порядке «Когда вам сообщают плохую новость, тем более неожиданно, вы часто не можете до конца ее осмыслить. «помогайте и направляйте его» «Обсуждайте с ним возможности профессионального и личного развития, фокусируясь на будущем».

Что делать -Проявите эмпатию. Будьте внимательны и чутки к самооценке вашего сотрудника. -Хвалите и поддерживайте его. -Обсудите с ним план профессионального роста и развития во время личной встречи.

Чего не делать -Не откладывайте неприятный разговор на потом. -Не импровизируйте. Спланируйте, что вы хотите сказать и какими именно словами. -Не обещайте вашему сотруднику повышение. Скорее всего, вы не сможете дать ему 100-процентной гарантии.

I thought I was going to make bigger films for mass audiences. And I wanted that. I actually had in mind a James-Bondian thriller.

Second novels are bears. As are other people's expectations for them. I think taking the time you need with the second book is key. Writers spend years and years on their first novels and then are often expected to turn out a second at warp speed, a recipe for failure.

I was five when I did my first show with the Mountain Play Theatre company in Marin County. I started young, and since no one in my family was involved in the industry in any way shape or form, I think everyone thought I'd do a few plays and that would be it. But then I kept doing it.

I don't conquer, I submit.

I just want to be master of my own time. It is ironic that someone in the watch business should not be in control of his time.

The biggest thing, and what I told some of the partners in the summit, was me thanking them for their constant support with everything that I've been through the last couple years on and off the court.

The minimum wage should be a living wage.

The intoxication of anger, like that of the grape, shows us to others, but hides us from ourselves.

Since declaring that she would not serve in a second Obama administration, Clinton has dismissed suggestions that she will run in 2016.

Every heckler is unique because they say something, and you react to what they say or what they're wearing or who they're with, so every response to a heckle is unique.

I get up in the morning, have a job to do, go there, come home, be with the family, that's it.

That's absolutely correct and in addition to that life just isn't an accident of the laws of physics. There's a long list of experiments that suggest just the opposite.

That first responsibility as a school board member - meals for latch-key children - was absolutely critical in my understanding of the extraordinary problems of poverty.

I've found in the past that the more closely I identify with the heroine, the less completely she emerges as a person. So from the first novel I've been learning techniques to distance myself from the characters so that they are not me and I don't try to protect them in ways that aren't good for the story.

The tongue is the best masseur of furrowed brows.

I always try to attack the most honest issues I can in my comedy.

I played the guitar and thought that was what I was going to do as a career. I still record music that is played in my restaurants.

Would you bet your paycheck on a weather forecast for tomorrow? If not, then why should this country bet billions on global warming predictions that have even less foundation?

I think that 99 percent of the time, I'm jocular, lighthearted.

The most basic of all human needs is the need to understand and be understood. The best way to understand people is to listen to them.

The liberal ideal is that everyone should have fair access and fair opportunity. This is not equality of result. It's equality of opportunity. There's a fundamental difference.

The - the early Rockefellers made their wealth from being in certain businesses and - and remained personally very wealthy. Tatas were different in the sense the future generations were not so wealthy. They - they were involved in the business, but most of the family wealth is put into trust, and the family did not, in fact, enjoy enormous wealth.

As long as the world is turning and spinning, we're gonna be dizzy and we're gonna make mistakes.

A friendship like love is warm; a love like friendship is steady.