“Mixed model,” developed by psychologist Daniel Goleman. The mixed model has five key areas: Self-awareness, Self-management,Motivation,Empathy and Social skills.

Emotional intelligence is a shorthand that psychological researchers use to describe how well individuals can manage their own emotions and react to the emotions of others.

Self-awareness: Self-awareness involves knowing your own feelings. This includes having an accurate assessment of what you’re capable of, when you need help, and what your emotional triggers are.

Self-management: Self-management involves being able to control outbursts, calmly discussing disagreements, and avoiding activities that undermine you like extended self-pity or panic.

Motivation: Everyone is motivated to action by rewards like money or status. Goleman’s model, however, refers to motivation for the sake of personal joy, curiosity, or the satisfaction of being productive.

Empathy: While the three previous categories refer to a person’s internal emotions, this one deals with the emotions of others. Empathy is the skill and practice of reading the emotions of others and responding appropriately.

Social skills: This category involves the application of empathy as well as negotiating the needs of others with your own. This can include finding common ground with others, managing others in a work environment, and being persuasive.

Listening skills allow one to make sense of and understand what another person is saying.

Good listening skills make workers more productive. The ability to listen carefully allows workers to better understand assignments they are given. They are able to understand what is expected of them by their management.

Listening tips: Maintain eye contact with the speaker. This will demonstrate to the speaker that the listener is paying attention.

Do not interrupt the speaker. Wait until he or she is completely finished, then ask questions. Listening long enough may answer several of the questions without the need to ask. When the time is right to ask, repeat instructions first and then ask appropriate questions.

Control body language. As much as possible, sit still while listening. This implies that the listener is paying full attention to the speaker. A nod of the head can be good, as it implies agreement.

A good listener knows that being attentive to what the speaker doesn't say is as important as being attentive to what he does say. Look for nonverbal cues such as facial expressions and posture to get the full gist of what the speaker is saying.

Without rapport, there is little chance to influence or to persuade others.

Rapport building is at the root of effective communication

what are some of the techniques you can implement to increase your capacity to build rapport? One powerful method is to match and mirror the behavior of the other

Matching and mirroring is the skill of assuming someone else’s style of behavior to create rapport.

Body postures and gestures What posture is the person you are having a conversation with assuming? Observe, and than match the posture and gestures.

The rhythm of the breathPay attention to how the other person is breathing, and then match it. This technique helps tremendously in bonding with the other.

The tone of your voice to build rapport, you need to mirror his or her tone of voice. pay attention at the speed of the speech.

self-disclosure is one of the hallmarks of intimate relationships.

Revealing your motives, intentions, goals, values, and emotions, can increase liking and feelings of intimacy.

Successful and strategic self-disclosure is a leadership competency that many leaders have yet to acquire.

Skillful self-disclosers choose the substance and process of their revelations, including the depth, breadth, and timing of disclosure, with the goal of furthering the collective task rather than furthering personal agendas.

Too little disclosure may result in follower feelings of uncertainty and suspicion, with followers unable to trust someone who isn’t open about his or her own background.

Skillful self-disclosure can humanize the leader, creating connections between the leader and followers that increase feelings of trust and intimacy, and, in an organizational context, a readiness to work together collaboratively to reach mutual task goals.

Sharpen your rough edges and be the best version of your weird self.

It's so important to have that independence. You know it yourself: Everyone needs evenings of their own.

You go from Olympic wrestling into pro wrestling, and it's a very difficult transition, but if you make it, you can earn a great living while at the same time giving amateur wrestling a lot of exposure by being on TV every week. Fans know where you came from.

I know that if my mom fell and screamed for help my dad would jump right up to rescue her as soon as it was halftime.

A little kingdom I possess, where thoughts and feelings dwell; And very hard the task I find of governing it well.

I notice that young men go to the universities in order to become doctors or philosophers or anything, so long as it is a title, and that many go in for those professions who are utterly unfit for them, while others who would be very competent are prevented by business or their daily cares, which keep them away from letters.

The idea of a Japanese comedian was not only a rarity, it was non-existent.

The elevator to success is out of order. Youll have to use the stairs...one step at a time.

Talent develops in quiet places, character in the full current of human life.

Some of the happiest people I know have none of the things the world insists are necessary for satisfaction and joy.

It’s tapping into something so deep that when I reap the rewards, I do not even know I’m reaping them.

A room is not a room without natural light.

Yes, I did lock myself in my room for about two years and write some songs and things like that. But I don't feel like I missed out on a whole lot.

They've got to tell us what is necessary to ensure the future health of the river system.

Women often don't want to admit that they like fashion. And yet fashion enthralls everyone, from the taxi driver to the mega-intellectual. I have often asked myself why this is. I don't know the answer.

Don't ask me who my favourite monster was because I'm sick of saying Tom Baker.

My earlier award was also based on a close collaborative effort.

I think God made a woman to be strong and not to be trampled under the feet of men. I've always felt this way because my mother was a very strong woman, without a husband.

Surviving means being born over and over again.

Women treat us men like humanity treats gods and they worship us and keep bothering us to do something.

Just be yourself. As an actor, you pretend all day - that's what the job calls for. So, when it comes to my personal life, a woman who keeps it real is a breath of fresh air.

Anything is a blessing which makes us pray.

Growing your own garden is way less expensive than going out shopping and eating.