There’s a lot of shortcomings when sales are automated. In most businesses, it’s a high-touch 1-1 conversation where you are attempting to bring value to the other person. It’s not a LinkedIn messenger bot that is going to do the trick.

Numbers don’t lie and sales is absolutely the foundation of your business. There is simply no other way.

Your religion in sales has to be attention. Before you even think about how to sell your SaaS product or your wine, or your agency, or your open house or your book, or whatever it is, you have to understand where the consumer actually is.

The truth is, sales is about people. You have to build relationships first. You have to put yourself in your customer’s shoes and empathize with their position. No app is going to teach you that.

You don’t get to decide whatever 13 to 25 year olds want to do with their hair, their clothes, their bodies, their cell phones, their friends, their time, or their money. You just have to observe and react.

99% of the time your customer is going to be searchable and accessible online. And for those of you that don’t know, consumers now spend 10 hours a day in front of their screen with roughly half of that time spent on a mobile device. Clearly the internet, and our glowing black boxes have our attention

When the energy of your tactics is to convert, you will most likely lose. When your energy is to disproportionately bring value and let the chips fall where they may, you will win. It will change your behavior, it will change the energy of the execution and it will change you game.

Like anything else in life, I think sale comes down to putting in the work, providing value, building relationships and doing the research.

If you want to win, you have to be practical with your understanding and execution. You have to go where the consumer actually is, and use the right tools to reach them.

The reason I have done so well in sales, is because I don’t do things with the expectation of a return. I do things to provide value, no matter what.

If you are intelligent, and you understand that you have no control over THE MARKET, then you begin thinking about where the potential upside is.

Being tied down by the idealistic vision of how you made your money in the past is wrong. The world is changing! And the way you were successful yesterday definitely won’t be the way you are successful today. You need to look forward and become utterly unromantic about what you did in the past that got you “here.”

Technology has changed the way we sell, and most of your actions as salespeople aren’t rooted in that reality. It’s all out there, you just have to go out and take it!

If you want to win in sales, you need to be utterly unromantic about consumer behavior. You need observe, analyze and adjust to where the consumer actually is. No one can deny that social media takes up our time.

Relaxing at home in his 55th-floor condominium before a game, Sammy Sosa is the same as at the ball park: focused but funny, exuberant but reserved. He is in a strange country, conversing in two languages, but his every movement displays a combination of confidence and humility.

The scholars and poets of an earlier time can be read only with a dictionary to help.

I was curious about experimenting with different colors - kind of like having an expanded orchestra. Suddenly, instead of just writing for strings, you can add bassoon and oboe and brass. I like these extreme differences in sounds right next to each other.

Turning a breakup into a break-over ... We want women to know that as bad as it can be, it can also be an opportunity to reinvent yourself.

My brother is my go-to with scripts, especially when we're talking genre pieces, because I want to make sure that it's legit. I can love it, but then I pass stuff on to him.

So much of it is the design of the shot or the motion of the character; it's the work you do so that it has the same things that are in the movie. In just a few frames it's got to communicate something clearly and dramatically.

I think I remember being held by my mum as a baby.

Conclusions arrived at through reasoning have very little or no influence in altering the course of our lives.

Do act mysterious. It always keeps them coming back for more.

I'm good at many, many things, but the one thing I've never been good at is relationships.

The first time probably people really were aware of me, I unfortunately had the title of Showtime's Funniest Person in America. And that's a really tough title to travel around with when you're not even known.

It's okay to eat fish because they don't have any feelings.

The lusts of this world leads us to fulfill our carnal need to be accepted, but as children of God we are already accepted by a Heavenly Father who is over and above all things.

Now I listen to all kinds of music except rap, which all sounds the same to me.

I have a problem with telling jokes about physics. Quite often the audience have no idea what you are talking about and, to be honest, I don't know what I'm talking about either.

Wales is blessed with some truly magnificent castles, full of history and a must see for visitors.

With the birth of my first child and my involvement with my first husband, I basically stopped lying. I just didn't want to lie anymore, because it reduces the stature of the person you're lying to.

I clearly believe a lot more than some of my coalition colleagues - Tories - in redistribution and using the tax system for that purpose. I also believe in the government having an active role in the economy, which is having an industrial strategy. I'm not a believer in laissez-faire.

It's not subtle or restrained. It's not any of the things you like to think apply to your acting.

I think the concept of seeking fame and fortune in women's football in the States is a bit idyllic.

Insight is 'mental vision,' one of the ways in which the mind escapes the limits of the obvious or the familiar.

I never set money as a goal. It was a result.

From an early age onward, it was said that 'Ingmar has no sense of humor.'

The thing that lies at the foundation of positive change, the way I see it, is service to a fellow human being.