A good listener knows that being attentive to what the speaker doesn't say is as important as being attentive to what he does say. Look for nonverbal cues such as facial expressions and posture to get the full gist of what the speaker is saying.

Emotional intelligence is a shorthand that psychological researchers use to describe how well individuals can manage their own emotions and react to the emotions of others.

“Mixed model,” developed by psychologist Daniel Goleman. The mixed model has five key areas: Self-awareness, Self-management,Motivation,Empathy and Social skills.

Self-awareness: Self-awareness involves knowing your own feelings. This includes having an accurate assessment of what you’re capable of, when you need help, and what your emotional triggers are.

Self-management: Self-management involves being able to control outbursts, calmly discussing disagreements, and avoiding activities that undermine you like extended self-pity or panic.

Motivation: Everyone is motivated to action by rewards like money or status. Goleman’s model, however, refers to motivation for the sake of personal joy, curiosity, or the satisfaction of being productive.

Empathy: While the three previous categories refer to a person’s internal emotions, this one deals with the emotions of others. Empathy is the skill and practice of reading the emotions of others and responding appropriately.

Social skills: This category involves the application of empathy as well as negotiating the needs of others with your own. This can include finding common ground with others, managing others in a work environment, and being persuasive.

Listening skills allow one to make sense of and understand what another person is saying.

Good listening skills make workers more productive. The ability to listen carefully allows workers to better understand assignments they are given. They are able to understand what is expected of them by their management.

Listening tips: Maintain eye contact with the speaker. This will demonstrate to the speaker that the listener is paying attention.

Do not interrupt the speaker. Wait until he or she is completely finished, then ask questions. Listening long enough may answer several of the questions without the need to ask. When the time is right to ask, repeat instructions first and then ask appropriate questions.

Control body language. As much as possible, sit still while listening. This implies that the listener is paying full attention to the speaker. A nod of the head can be good, as it implies agreement.

Without rapport, there is little chance to influence or to persuade others.

Rapport building is at the root of effective communication

what are some of the techniques you can implement to increase your capacity to build rapport? One powerful method is to match and mirror the behavior of the other

Matching and mirroring is the skill of assuming someone else’s style of behavior to create rapport.

Body postures and gestures What posture is the person you are having a conversation with assuming? Observe, and than match the posture and gestures.

The rhythm of the breathPay attention to how the other person is breathing, and then match it. This technique helps tremendously in bonding with the other.

The tone of your voice to build rapport, you need to mirror his or her tone of voice. pay attention at the speed of the speech.

self-disclosure is one of the hallmarks of intimate relationships.

Revealing your motives, intentions, goals, values, and emotions, can increase liking and feelings of intimacy.

Successful and strategic self-disclosure is a leadership competency that many leaders have yet to acquire.

Skillful self-disclosers choose the substance and process of their revelations, including the depth, breadth, and timing of disclosure, with the goal of furthering the collective task rather than furthering personal agendas.

Too little disclosure may result in follower feelings of uncertainty and suspicion, with followers unable to trust someone who isn’t open about his or her own background.

Skillful self-disclosure can humanize the leader, creating connections between the leader and followers that increase feelings of trust and intimacy, and, in an organizational context, a readiness to work together collaboratively to reach mutual task goals.

I love my childhood. It was a beautiful childhood.

I've become a lot more relaxed about my career, but maybe that's a part of growing up. I realise there are things I hold dear and value, aside from professional achievements.

I don't think there's any connection between my journalism career and my film career. They are two totally different mediums and very different skills.

You can feel the vibes, feel the people pulling for you.

Morale and attitude are the fundamental ingredients to success.

I sometimes have a tendency to walk on the dark side.

A tiger does not shout its tigritude, it acts.

I grew up in a family that despised not only communism but collectivism, socialism, and any 'ism' that deprived the individual of his or her natural rights.

For me, it's better to live without looking over your shoulder, worrying about who is controlling your phone, maybe poisoning your food.

They are very personal, emotional songs - people react to them very strongly.

All political parties share in the responsibility to rid our society of anti-Semitism, but we cannot achieve that objective with political posturing or empty promises of action never to be fulfilled.

Both my brothers became physicians and I, of course, wandered into a business where the undisciplined are welcome.

Fathers in today's modern families can be so many things.

The wit knows that his place is at the tail of a procession.

'Brahmotsavam' is a love story set in a family backdrop... It's all about relationships people have on different levels.

The great sadness of my life is that I never achieved the hour newscast, which would not have been twice as good as the half-hour newscast, but many times as good.

The environment on set is very encouraging.

My dad, he believed in me. My first year was hard for me. I came to the States with myself, and no one came with me.

We do not know it because we are fooling away our time with outward and perishing things, and are asleep in regard to that which is real within ourself.

There is nothing in the world more shameful than establishing ones self on lies and fables.

Don't ever punish your present relationship for what your past relationship did.

'The Brownies and the Goblins' is the only book I recall from my early childhood and is the inspiration for a children's book I wrote in the 1980s titled 'The Magic Spectacles.'

At the end of the day, I have to wash my face. I hate going to bed after a long day not washing my face. It's something I've grown into. When I was younger, I didn't care.