Too little disclosure may result in follower feelings of uncertainty and suspicion, with followers unable to trust someone who isn’t open about his or her own background.

Emotional intelligence is a shorthand that psychological researchers use to describe how well individuals can manage their own emotions and react to the emotions of others.

“Mixed model,” developed by psychologist Daniel Goleman. The mixed model has five key areas: Self-awareness, Self-management,Motivation,Empathy and Social skills.

Self-awareness: Self-awareness involves knowing your own feelings. This includes having an accurate assessment of what you’re capable of, when you need help, and what your emotional triggers are.

Self-management: Self-management involves being able to control outbursts, calmly discussing disagreements, and avoiding activities that undermine you like extended self-pity or panic.

Motivation: Everyone is motivated to action by rewards like money or status. Goleman’s model, however, refers to motivation for the sake of personal joy, curiosity, or the satisfaction of being productive.

Empathy: While the three previous categories refer to a person’s internal emotions, this one deals with the emotions of others. Empathy is the skill and practice of reading the emotions of others and responding appropriately.

Social skills: This category involves the application of empathy as well as negotiating the needs of others with your own. This can include finding common ground with others, managing others in a work environment, and being persuasive.

Listening skills allow one to make sense of and understand what another person is saying.

Good listening skills make workers more productive. The ability to listen carefully allows workers to better understand assignments they are given. They are able to understand what is expected of them by their management.

Listening tips: Maintain eye contact with the speaker. This will demonstrate to the speaker that the listener is paying attention.

Do not interrupt the speaker. Wait until he or she is completely finished, then ask questions. Listening long enough may answer several of the questions without the need to ask. When the time is right to ask, repeat instructions first and then ask appropriate questions.

Control body language. As much as possible, sit still while listening. This implies that the listener is paying full attention to the speaker. A nod of the head can be good, as it implies agreement.

A good listener knows that being attentive to what the speaker doesn't say is as important as being attentive to what he does say. Look for nonverbal cues such as facial expressions and posture to get the full gist of what the speaker is saying.

Without rapport, there is little chance to influence or to persuade others.

Rapport building is at the root of effective communication

what are some of the techniques you can implement to increase your capacity to build rapport? One powerful method is to match and mirror the behavior of the other

Matching and mirroring is the skill of assuming someone else’s style of behavior to create rapport.

Body postures and gestures What posture is the person you are having a conversation with assuming? Observe, and than match the posture and gestures.

The rhythm of the breathPay attention to how the other person is breathing, and then match it. This technique helps tremendously in bonding with the other.

The tone of your voice to build rapport, you need to mirror his or her tone of voice. pay attention at the speed of the speech.

self-disclosure is one of the hallmarks of intimate relationships.

Revealing your motives, intentions, goals, values, and emotions, can increase liking and feelings of intimacy.

Successful and strategic self-disclosure is a leadership competency that many leaders have yet to acquire.

Skillful self-disclosers choose the substance and process of their revelations, including the depth, breadth, and timing of disclosure, with the goal of furthering the collective task rather than furthering personal agendas.

Skillful self-disclosure can humanize the leader, creating connections between the leader and followers that increase feelings of trust and intimacy, and, in an organizational context, a readiness to work together collaboratively to reach mutual task goals.

Being a day player, period, is one of the hardest things you can do as an actor.

If you don't have a real stake in the new, then just surviving on the old - even if it is about efficiency - I don't think is a long-term game.

The vicar of Christ is an individual, not an electorate.

I was surprised I was nominated for an Oscar because 'Cocoon' was such an ensemble picture. But now I'm certain it wasn't only for 'Cocoon.' It was a lifetime award, so I accepted it in that vein, and it probably meant more from a recognition standpoint.

The Communist vision is the vision of man without God.

I haven't played Hedda Gabler yet, but maybe if I did I might find the funny bits.

I think its man's nature to go to war and fight.

Twenty games is the magic figure for pitchers - .300 is the magic figures for batters. It pays off in salary and reputation. And those are the two things that keep a ballplayer in business.

If you did go to high school and then college, there's definitely a solidarity with someone that is from your hometown and knows your mom and all that stuff.

Comedy, like sodomy, is an unnatural act.

I've been driving race cars professionally for a while: 200 mph types of things.

Who lives long and who dies prematurely, is the defining issue of our time. And I submit to you, there's a significant race dimension, it is basically class-driven.

There is a serious tendency toward capitalism among the well-to-do peasants.

I don't try to control my days.

Everyone is bound to bear patiently the results of his own example.

Authentic spiritual authority is what puts you in touch with reality.

Being an entrepreneur is a mindset. You have to see things as opportunities all the time. I like to do interviews. I like to push people on certain topics. I like to dig into the stories where there's not necessarily a right or wrong answer.

The pigs stuck out their little feet and snored.

Against Bermane Stiverne, they said he was going to be the toughest test, but I passed that with flying colours.

I like to sneak in under the radar. I don't have any paparazzi following me or have to deal with that stuff. I'm never in the tabloids. I prefer that.

I think this lack of a center has something to do with the loss of certainties that Christianity had to offer.

I start off my morning with an Acai berry smoothie. I blend the Acai berries with kefir, blueberries, protein powder and peanut butter. I like this first thing in the morning because it's light on my stomach.

Relax. Let every moment be what it's going to be. What's meant to be will come your way, what's not will fade away.