Too little disclosure may result in follower feelings of uncertainty and suspicion, with followers unable to trust someone who isn’t open about his or her own background.

Emotional intelligence is a shorthand that psychological researchers use to describe how well individuals can manage their own emotions and react to the emotions of others.

“Mixed model,” developed by psychologist Daniel Goleman. The mixed model has five key areas: Self-awareness, Self-management,Motivation,Empathy and Social skills.

Self-awareness: Self-awareness involves knowing your own feelings. This includes having an accurate assessment of what you’re capable of, when you need help, and what your emotional triggers are.

Self-management: Self-management involves being able to control outbursts, calmly discussing disagreements, and avoiding activities that undermine you like extended self-pity or panic.

Motivation: Everyone is motivated to action by rewards like money or status. Goleman’s model, however, refers to motivation for the sake of personal joy, curiosity, or the satisfaction of being productive.

Empathy: While the three previous categories refer to a person’s internal emotions, this one deals with the emotions of others. Empathy is the skill and practice of reading the emotions of others and responding appropriately.

Social skills: This category involves the application of empathy as well as negotiating the needs of others with your own. This can include finding common ground with others, managing others in a work environment, and being persuasive.

Listening skills allow one to make sense of and understand what another person is saying.

Good listening skills make workers more productive. The ability to listen carefully allows workers to better understand assignments they are given. They are able to understand what is expected of them by their management.

Listening tips: Maintain eye contact with the speaker. This will demonstrate to the speaker that the listener is paying attention.

Do not interrupt the speaker. Wait until he or she is completely finished, then ask questions. Listening long enough may answer several of the questions without the need to ask. When the time is right to ask, repeat instructions first and then ask appropriate questions.

Control body language. As much as possible, sit still while listening. This implies that the listener is paying full attention to the speaker. A nod of the head can be good, as it implies agreement.

A good listener knows that being attentive to what the speaker doesn't say is as important as being attentive to what he does say. Look for nonverbal cues such as facial expressions and posture to get the full gist of what the speaker is saying.

Without rapport, there is little chance to influence or to persuade others.

Rapport building is at the root of effective communication

what are some of the techniques you can implement to increase your capacity to build rapport? One powerful method is to match and mirror the behavior of the other

Matching and mirroring is the skill of assuming someone else’s style of behavior to create rapport.

Body postures and gestures What posture is the person you are having a conversation with assuming? Observe, and than match the posture and gestures.

The rhythm of the breathPay attention to how the other person is breathing, and then match it. This technique helps tremendously in bonding with the other.

The tone of your voice to build rapport, you need to mirror his or her tone of voice. pay attention at the speed of the speech.

self-disclosure is one of the hallmarks of intimate relationships.

Revealing your motives, intentions, goals, values, and emotions, can increase liking and feelings of intimacy.

Successful and strategic self-disclosure is a leadership competency that many leaders have yet to acquire.

Skillful self-disclosers choose the substance and process of their revelations, including the depth, breadth, and timing of disclosure, with the goal of furthering the collective task rather than furthering personal agendas.

Skillful self-disclosure can humanize the leader, creating connections between the leader and followers that increase feelings of trust and intimacy, and, in an organizational context, a readiness to work together collaboratively to reach mutual task goals.

Economics should be defined in terms of what it is about. It should be about how people produce things, how people exchange them, how people earn income, how they pay taxes, how the government provides infrastructure with tax revenue, and how it conducts monetary policy. The subject has to be defined in terms of the object of inquiry.

When executing advertising, it's best to think of yourself as an uninvited guest in the living room of a prospect who has the magical power to make you disappear instantly.

I'm told that I look like a nice girl. But, yes, I do a full contact sport, and when people ask what I do, they are a bit surprised when I say, 'A martial art, a full contact sport.'

Enthusiasm is a vital element toward the individual success of every man or woman.

Becoming a father is easy enough but being one can be very rough.

A lot of family members worked in the joint commodities family business. It was a classic case of capitalism at work and socialism at home.

Focusing on that one review you feel is unfair misses the value, which is the whole symphony of opinions you get on your page.

If priests were allowed to marry, if this would be an optional thing, and if he could have wife and children, he would certainly have less temptation to satisfy certain sexual impulses with minors.

I've lived such a great, fantastic life already, but there's still so much more.

You can do anything if you set goals. You just have to push yourself.

I don't need to be reminded that I was on 'Friends.' I remember - some of it, anyway.

No matter how big and strong you are... even Tyson said he was scared as hell walking to the ring. Everyone feels the pressure.

You have to enjoy it. It is not going to happen every year, so this is the year that it is happening and we have got to go out there and enjoy it.

We sunk everything into it. It came close to going under several times.

I hate wearing suits and ties.

My favorite thing to do is to wind those guys up by hitting on their girlfriends. I say, 'I think your girlfriend's gorgeous, but it's all right, I'm gay.' They get very nervous after a few minutes!

To celebrate the Fourth of July meant something definite in those days.

I wanted to be an actress. I think it had a lot to do with being a kid and watching how every time my dad would stand up to talk people would applaud... that was pretty cool.

I'm pretty obsessed with 'The Real Housewives of New Jersey.' I usually watch it on the bus after a show with my husband Jimi. As much as he will deny it, he loves the show as much as I do.

Instead of looking outside of ourselves and counting potential enemies, fasting summons us to turn our glance inward, and to take the measure of our greatest challenge: the self, the ego, in our own eyes and as others see us.

It is hard to watch myself. I'm hypercritical, and it's difficult to watch a performance when I may end up being at odds with it - wishing I'd done something differently or that they had edited it a certain way.

The fashion industry is completely different from the acting industry, but definitely the same as well, because there's cattiness and competition just like in the modeling world.

As to a media personality, well that just happened in large measure because people found me amusing, and I did lots and lots of T.V. news interview shows.