Emotional intelligence is a shorthand that psychological researchers use to describe how well individuals can manage their own emotions and react to the emotions of others.

“Mixed model,” developed by psychologist Daniel Goleman. The mixed model has five key areas: Self-awareness, Self-management,Motivation,Empathy and Social skills.

Self-awareness: Self-awareness involves knowing your own feelings. This includes having an accurate assessment of what you’re capable of, when you need help, and what your emotional triggers are.

Self-management: Self-management involves being able to control outbursts, calmly discussing disagreements, and avoiding activities that undermine you like extended self-pity or panic.

Motivation: Everyone is motivated to action by rewards like money or status. Goleman’s model, however, refers to motivation for the sake of personal joy, curiosity, or the satisfaction of being productive.

Empathy: While the three previous categories refer to a person’s internal emotions, this one deals with the emotions of others. Empathy is the skill and practice of reading the emotions of others and responding appropriately.

Social skills: This category involves the application of empathy as well as negotiating the needs of others with your own. This can include finding common ground with others, managing others in a work environment, and being persuasive.

Listening skills allow one to make sense of and understand what another person is saying.

Good listening skills make workers more productive. The ability to listen carefully allows workers to better understand assignments they are given. They are able to understand what is expected of them by their management.

Listening tips: Maintain eye contact with the speaker. This will demonstrate to the speaker that the listener is paying attention.

Do not interrupt the speaker. Wait until he or she is completely finished, then ask questions. Listening long enough may answer several of the questions without the need to ask. When the time is right to ask, repeat instructions first and then ask appropriate questions.

Control body language. As much as possible, sit still while listening. This implies that the listener is paying full attention to the speaker. A nod of the head can be good, as it implies agreement.

A good listener knows that being attentive to what the speaker doesn't say is as important as being attentive to what he does say. Look for nonverbal cues such as facial expressions and posture to get the full gist of what the speaker is saying.

Without rapport, there is little chance to influence or to persuade others.

Rapport building is at the root of effective communication

what are some of the techniques you can implement to increase your capacity to build rapport? One powerful method is to match and mirror the behavior of the other

Matching and mirroring is the skill of assuming someone else’s style of behavior to create rapport.

Body postures and gestures What posture is the person you are having a conversation with assuming? Observe, and than match the posture and gestures.

The rhythm of the breathPay attention to how the other person is breathing, and then match it. This technique helps tremendously in bonding with the other.

The tone of your voice to build rapport, you need to mirror his or her tone of voice. pay attention at the speed of the speech.

self-disclosure is one of the hallmarks of intimate relationships.

Revealing your motives, intentions, goals, values, and emotions, can increase liking and feelings of intimacy.

Successful and strategic self-disclosure is a leadership competency that many leaders have yet to acquire.

Skillful self-disclosers choose the substance and process of their revelations, including the depth, breadth, and timing of disclosure, with the goal of furthering the collective task rather than furthering personal agendas.

Too little disclosure may result in follower feelings of uncertainty and suspicion, with followers unable to trust someone who isn’t open about his or her own background.

Skillful self-disclosure can humanize the leader, creating connections between the leader and followers that increase feelings of trust and intimacy, and, in an organizational context, a readiness to work together collaboratively to reach mutual task goals.

What you learn when you direct a film, even more so than as a producer, it's a marriage. It's like a relationship with that film so you've got to make sure that it's really something that you want to live with for three years or however long it is. So I haven't found the right thing to marry yet.

I don't compromise my values and I don't compromise my work. That's why I've been kicked from one network to the next: I won't give in.

Never be bullied into silence, never allow yourself to be made a victim. Accept no one's definition of your life, define yourself.

I probably use email the most. I dunno if that counts as an app. I try to stay off my electronics as much as possible. Real life is happening all around you; you're better off just being a part of it.

There's a gullible side to the American people. They can be easily misled. Religion is the best device used to mislead them.

When I go to Batman movies, I always think, 'Man, I would like to be a bad guy in a Batman movie.' especially as they got darker when they go to the Christian Bale era.

The patient is in intensive care but still alive.

As an actor and a writer, the anxiety about doing TV is that you start to feel like you get married to one tone or one kind of idea and you feel like you want to be able to express a lot of different things.

There is danger that we lose sight of what our friend is absolutely, while considering what she is to us alone.

I think I approached 'Captain Phillips' as I would any project. I always try to understand the story, characters, and themes as deeply as possible and then work as hard as I can to make those things come to life.

Sword and mind must be united. Technique by itself is insufficient, and spirit alone is not enough.

I encourage the study of music. And the immersion. 'Cause my life has been so enriched by being involved in music as I have.

Slot machines are like crack for old people.

If I just do everything the opposite of what my dad did, I think that will make things pretty easy. I can joke about it now because I'm past that stage where it used to hurt. By having a kid, it's gone. I could take all that negative energy that I had and put it in a positive way.

I spent a lot of time in London when I was growing up and I've always picked up accents without even really meaning to. It used to get me into trouble as a child.

When it aims to express a love of the world it refuses to conceal the many reasons why the world is hard to love, though we must love it because we have no other, and to fail to love it is not to exist at all.

There have been times when I played more than others, but I've been a road comic for a quarter of a century, so I've always played golf on the road because you have a lot of time to kill.

I have realised how exciting and easy it is to be a time traveller by looking at paintings and films and architecture and playing music or listening to it. I don't think you necessarily have to live in the present all the time.

Whatever we believe about how we got to be the extraordinary creatures we are today is far less important than bringing our intellect to bear on how do we get together now around the world and get out of the mess that we've made. That's the key thing now. Never mind how we got to be who we are.

I have an affinity for good roles in good films. I like a variety of parts, and if some of the good stuff happens to be in fantasy and horror, I do them.

When a person has a gun sometimes their mind clicks that this thing will win arguments and straighten people out.

Friends might lose touch but never lose feelings

I'm so young, and I'm single, and I just want to drift.