Self-awareness: Self-awareness involves knowing your own feelings. This includes having an accurate assessment of what you’re capable of, when you need help, and what your emotional triggers are.

Emotional intelligence is a shorthand that psychological researchers use to describe how well individuals can manage their own emotions and react to the emotions of others.

“Mixed model,” developed by psychologist Daniel Goleman. The mixed model has five key areas: Self-awareness, Self-management,Motivation,Empathy and Social skills.

Self-management: Self-management involves being able to control outbursts, calmly discussing disagreements, and avoiding activities that undermine you like extended self-pity or panic.

Motivation: Everyone is motivated to action by rewards like money or status. Goleman’s model, however, refers to motivation for the sake of personal joy, curiosity, or the satisfaction of being productive.

Empathy: While the three previous categories refer to a person’s internal emotions, this one deals with the emotions of others. Empathy is the skill and practice of reading the emotions of others and responding appropriately.

Social skills: This category involves the application of empathy as well as negotiating the needs of others with your own. This can include finding common ground with others, managing others in a work environment, and being persuasive.

Listening skills allow one to make sense of and understand what another person is saying.

Good listening skills make workers more productive. The ability to listen carefully allows workers to better understand assignments they are given. They are able to understand what is expected of them by their management.

Listening tips: Maintain eye contact with the speaker. This will demonstrate to the speaker that the listener is paying attention.

Do not interrupt the speaker. Wait until he or she is completely finished, then ask questions. Listening long enough may answer several of the questions without the need to ask. When the time is right to ask, repeat instructions first and then ask appropriate questions.

Control body language. As much as possible, sit still while listening. This implies that the listener is paying full attention to the speaker. A nod of the head can be good, as it implies agreement.

A good listener knows that being attentive to what the speaker doesn't say is as important as being attentive to what he does say. Look for nonverbal cues such as facial expressions and posture to get the full gist of what the speaker is saying.

Without rapport, there is little chance to influence or to persuade others.

Rapport building is at the root of effective communication

what are some of the techniques you can implement to increase your capacity to build rapport? One powerful method is to match and mirror the behavior of the other

Matching and mirroring is the skill of assuming someone else’s style of behavior to create rapport.

Body postures and gestures What posture is the person you are having a conversation with assuming? Observe, and than match the posture and gestures.

The rhythm of the breathPay attention to how the other person is breathing, and then match it. This technique helps tremendously in bonding with the other.

The tone of your voice to build rapport, you need to mirror his or her tone of voice. pay attention at the speed of the speech.

self-disclosure is one of the hallmarks of intimate relationships.

Revealing your motives, intentions, goals, values, and emotions, can increase liking and feelings of intimacy.

Successful and strategic self-disclosure is a leadership competency that many leaders have yet to acquire.

Skillful self-disclosers choose the substance and process of their revelations, including the depth, breadth, and timing of disclosure, with the goal of furthering the collective task rather than furthering personal agendas.

Too little disclosure may result in follower feelings of uncertainty and suspicion, with followers unable to trust someone who isn’t open about his or her own background.

Skillful self-disclosure can humanize the leader, creating connections between the leader and followers that increase feelings of trust and intimacy, and, in an organizational context, a readiness to work together collaboratively to reach mutual task goals.

Going to war is a serious matter. And it should be done very carefully and deliberately with clear national interests at stake before the United States or our Commander-in-Chief acts.

It's really easy, once somebody passes away, for the tales about them to become taller, the good ones and the bad ones.

Men have looked upon the desert as barren land, the free holding of whoever chose; but in fact each hill and valley in it had a man who was its acknowledged owner and would quickly assert the right of his family or clan to it, against aggression.

As a co-writer of the Mumford's songs, I'm always quite insecure about the music - I find it hard to accept any praise or feedback.

Don't shift because fashion has shifted. Don't move from the original ethic you had, the original reasons. They're part and parcel of you.

Thanks to capitalism, the importance placed on beauty has never been so manipulated. We are the guinea pigs force-fed ads that tell us how pathetic we are: that we will never be loved, happy or valuable unless we have the body, the face, the hair, even the personality that will apparently be ours, if only we buy their products.

The Ramones went through a couple different line-up changes, and Johnny and Joey held through the whole thing. So right now I'm the only one hanging in there.

Charles James was a dear friend of mine when I was a little boy - 17, 18. He was mad as a hatter. I had no idea how famous he was.

The dilemma felt by science fiction writers will be perceived in other creative endeavors.

You know, all writers are vampires and they'll look around and they watch you when you're not even thinking they're watching you and they'll slip stuff in.

Replace what you don't know about the future with what you do know about God!

Reagan never cottoned to dictators. He was pure in this notion in a true belief that democracy was the best solution in the world because it spoke to people's hopes and dreams and aspirations, freedom of religion, freedom of speech, freedom of speech.

Not only our political system is broken, but how we do business and have public discourse with one another. The system in Hollywood, specifically, is not depicting people of color; we're not even talking about Asian Americans or Latino Americans; we're not even getting into that question.

I really just followed my musical instincts every step of my life.

Our D.V.R.s make up the schedule of the shows that we're passionate about. You want Jon Stewart? You've got it. Your D.V.R. will give that to you, as opposed to making the destination and the choice to spend that evening with a network.

I've been doing interviews for years, and in all that time, I've virtually never read one and gone, 'Yep, factually and tonally that's exactly what happened.' Pretty much never.

I think if you hold your nerve and don't sell out and become something that you're not, you can go anywhere. You know, I think that sort of heart and honesty and size travels.

I like to dress for my body type and for my coloring.

There comes not seldom a crisis in the life of men, of nations, and of worlds, when the old forms seem ready to decay, and the old rules of action have lost their binding force. The evils of existing systems obscure the blessings that attend them, and, where reform is needed, the cry is raised for subversion.

Well, I just think through your career you go through different phases, and I just got sort of uninspired by the whole studio process of making and releasing films.

I played one game, and one game played me.

This communication alone, by the comparison of the antagonisms, rivalries, movements which give birth to decisive moments, permits the evolution of the soul, whereby a man realizes himself on earth. It is impossible to be concerned with anything else in art.

I eat foods such as fish, chicken, fruit and vegetables while avoiding red meat, dairy and wheat.