Self-awareness: Self-awareness involves knowing your own feelings. This includes having an accurate assessment of what you’re capable of, when you need help, and what your emotional triggers are.

Emotional intelligence is a shorthand that psychological researchers use to describe how well individuals can manage their own emotions and react to the emotions of others.

“Mixed model,” developed by psychologist Daniel Goleman. The mixed model has five key areas: Self-awareness, Self-management,Motivation,Empathy and Social skills.

Self-management: Self-management involves being able to control outbursts, calmly discussing disagreements, and avoiding activities that undermine you like extended self-pity or panic.

Motivation: Everyone is motivated to action by rewards like money or status. Goleman’s model, however, refers to motivation for the sake of personal joy, curiosity, or the satisfaction of being productive.

Empathy: While the three previous categories refer to a person’s internal emotions, this one deals with the emotions of others. Empathy is the skill and practice of reading the emotions of others and responding appropriately.

Social skills: This category involves the application of empathy as well as negotiating the needs of others with your own. This can include finding common ground with others, managing others in a work environment, and being persuasive.

Listening skills allow one to make sense of and understand what another person is saying.

Good listening skills make workers more productive. The ability to listen carefully allows workers to better understand assignments they are given. They are able to understand what is expected of them by their management.

Listening tips: Maintain eye contact with the speaker. This will demonstrate to the speaker that the listener is paying attention.

Do not interrupt the speaker. Wait until he or she is completely finished, then ask questions. Listening long enough may answer several of the questions without the need to ask. When the time is right to ask, repeat instructions first and then ask appropriate questions.

Control body language. As much as possible, sit still while listening. This implies that the listener is paying full attention to the speaker. A nod of the head can be good, as it implies agreement.

A good listener knows that being attentive to what the speaker doesn't say is as important as being attentive to what he does say. Look for nonverbal cues such as facial expressions and posture to get the full gist of what the speaker is saying.

Without rapport, there is little chance to influence or to persuade others.

Rapport building is at the root of effective communication

what are some of the techniques you can implement to increase your capacity to build rapport? One powerful method is to match and mirror the behavior of the other

Matching and mirroring is the skill of assuming someone else’s style of behavior to create rapport.

Body postures and gestures What posture is the person you are having a conversation with assuming? Observe, and than match the posture and gestures.

The rhythm of the breathPay attention to how the other person is breathing, and then match it. This technique helps tremendously in bonding with the other.

The tone of your voice to build rapport, you need to mirror his or her tone of voice. pay attention at the speed of the speech.

self-disclosure is one of the hallmarks of intimate relationships.

Revealing your motives, intentions, goals, values, and emotions, can increase liking and feelings of intimacy.

Successful and strategic self-disclosure is a leadership competency that many leaders have yet to acquire.

Skillful self-disclosers choose the substance and process of their revelations, including the depth, breadth, and timing of disclosure, with the goal of furthering the collective task rather than furthering personal agendas.

Too little disclosure may result in follower feelings of uncertainty and suspicion, with followers unable to trust someone who isn’t open about his or her own background.

Skillful self-disclosure can humanize the leader, creating connections between the leader and followers that increase feelings of trust and intimacy, and, in an organizational context, a readiness to work together collaboratively to reach mutual task goals.

Only take someones hand in a certain way even look into their eyes in a certain way and the world is changed forever.

My respect for artists is very high. I think to get the most out of them, you have to liberate them. I think part of liberating them is saying, 'Come up with something brilliant, new, and fresh. Stop thinking based on what has been beat into you by executives or publishers in terms of what's going to work and what's not. Don't react, just act.'

I do become a recluse once in a while. It's so nice to just be at home and to not have to deal with the outside world.

There is no conflict in the world that cannot be solved.

It is madness to make fortune the mistress of events, because by herself she is nothing and is ruled by prudence.

The world is new to us every morning, this is God's gift and every man should believe he is reborn each day.

As the Pentagon makes plans for the largest troop rotation since World War II, I will work with the Armed Services Committee to help make this proposal a reality.

The only way to enjoy golf is to be a masochist. Go out and beat yourself to death.

As an actor, I was not accepted for the longest time. But it did not deter me, as the audience had accepted me. I never compared myself with any other actors. I never had any game plan and took whatever came my way.

I'm a neurotic fiction writer who'd like to be a cowboy.

You don't have to have an eating disorder to be happy or successful.

Once you've established yourself with hits that become part of people's lives, then they pretty much always want to see you.

Gardening is not my thing. You're digging in the dirt, and then a couple of months later, something happens.

Don’t let a win get to your head or a loss to your heart.

Now, I just made an animated movie a few years ago, 'The Tale of Desperaux', and that had twelve hundred shots in it. Twelve hundred CG shots is a pretty big plan.

Unless you paddle for the wave, you'll never know if you could catch it. But once you do... Ride it as long as you can. Love as long as you can.

Oil and water don't mix

I'm the first American designer who went all over the world.

All short women have a delayed fuse. Marry a taller woman: My wife was an inch or two taller than me; it's a sign of security.

To us, there was Bob Dylan, and there was dad. As for what he meant to other people, that was never glorified in our house. There were no accolades there, no gold records.

Even bees, the little almsmen of spring bowers, know there is richest juice in poison-flowers.

It would be easier to say, what was the difference in style from many years ago. Many years ago, the old violinists, they also had a good technique, they were not tonally as good.

When I was little, I wanted to be a doctor. I was really interested in gore. My grandfather was an orthopedic surgeon and he had a lot of books in his library that I would just pore over. A lot of them had really horrible pictures of deformities.