Skillful self-disclosers choose the substance and process of their revelations, including the depth, breadth, and timing of disclosure, with the goal of furthering the collective task rather than furthering personal agendas.

Emotional intelligence is a shorthand that psychological researchers use to describe how well individuals can manage their own emotions and react to the emotions of others.

“Mixed model,” developed by psychologist Daniel Goleman. The mixed model has five key areas: Self-awareness, Self-management,Motivation,Empathy and Social skills.

Self-awareness: Self-awareness involves knowing your own feelings. This includes having an accurate assessment of what you’re capable of, when you need help, and what your emotional triggers are.

Self-management: Self-management involves being able to control outbursts, calmly discussing disagreements, and avoiding activities that undermine you like extended self-pity or panic.

Motivation: Everyone is motivated to action by rewards like money or status. Goleman’s model, however, refers to motivation for the sake of personal joy, curiosity, or the satisfaction of being productive.

Empathy: While the three previous categories refer to a person’s internal emotions, this one deals with the emotions of others. Empathy is the skill and practice of reading the emotions of others and responding appropriately.

Social skills: This category involves the application of empathy as well as negotiating the needs of others with your own. This can include finding common ground with others, managing others in a work environment, and being persuasive.

Listening skills allow one to make sense of and understand what another person is saying.

Good listening skills make workers more productive. The ability to listen carefully allows workers to better understand assignments they are given. They are able to understand what is expected of them by their management.

Listening tips: Maintain eye contact with the speaker. This will demonstrate to the speaker that the listener is paying attention.

Do not interrupt the speaker. Wait until he or she is completely finished, then ask questions. Listening long enough may answer several of the questions without the need to ask. When the time is right to ask, repeat instructions first and then ask appropriate questions.

Control body language. As much as possible, sit still while listening. This implies that the listener is paying full attention to the speaker. A nod of the head can be good, as it implies agreement.

A good listener knows that being attentive to what the speaker doesn't say is as important as being attentive to what he does say. Look for nonverbal cues such as facial expressions and posture to get the full gist of what the speaker is saying.

Without rapport, there is little chance to influence or to persuade others.

Rapport building is at the root of effective communication

what are some of the techniques you can implement to increase your capacity to build rapport? One powerful method is to match and mirror the behavior of the other

Matching and mirroring is the skill of assuming someone else’s style of behavior to create rapport.

Body postures and gestures What posture is the person you are having a conversation with assuming? Observe, and than match the posture and gestures.

The rhythm of the breathPay attention to how the other person is breathing, and then match it. This technique helps tremendously in bonding with the other.

The tone of your voice to build rapport, you need to mirror his or her tone of voice. pay attention at the speed of the speech.

self-disclosure is one of the hallmarks of intimate relationships.

Revealing your motives, intentions, goals, values, and emotions, can increase liking and feelings of intimacy.

Successful and strategic self-disclosure is a leadership competency that many leaders have yet to acquire.

Too little disclosure may result in follower feelings of uncertainty and suspicion, with followers unable to trust someone who isn’t open about his or her own background.

Skillful self-disclosure can humanize the leader, creating connections between the leader and followers that increase feelings of trust and intimacy, and, in an organizational context, a readiness to work together collaboratively to reach mutual task goals.

Sometimes all it takes to stop traffic is for that right pair of red pumps.

Sisters and brothers are the truest purest forms of love family and friendship knowing when to hold you and when to challenge you but always being a part of you.

If the people cannot trust their government to do the job for which it exists - to protect them and to promote their common welfare - all else is lost.

Nothing here is more fabulous than the truth.

No matter what you write or choreograph, you feel it's not enough.

Ultimately, you have to not worry about people thinking you should have played him differently. You're the one playing the part so it has to be yours.

During my time we had two chairman of the joint chiefs of staff, at different times of course, on the bridge, both of whom asked my permission to sit on the captain's chair.

If Home is where the heart is then may your Home be blessed . . .

Most of my career was negative.

The average person's ear weighs what you are, not what you were.

No matter how love-sick a woman is, she shouldn't take the first pill that comes along.

When DVDs finally disappear, I'm going to be sad. I'll miss the commentaries.

I had no vision of me being a part of that show ever. But I was committed to being the first super-fan of 'The Hamilton Mixtape' that there ever was. I was in love with this thing.

Vodka is a very deceptive drink. You can't taste it, you can't smell it.

Well-arranged time is the surest mark of a well arranged mind.

Well, I like to think that my illness has prevented me from rising to any number of dizzy heights.

I think too much of the music industry is for the lawyer and accountant mentality.

Have an attitude of gratitude.

Yes, I have had difficult times on court and at certain tournaments but you need to forget about it and go forward because that's the way it works in our world.

It appears to be monumental only because it's art.

Atheists should point out that life without God can be meaningful, moral and happy.

Occasionally, some sitcoms still stereotype women - the old dragon or the dolly bird - but on the whole we've moved away from that.

The mantra that you're given in Transcendental Meditation you keep to yourself. The reason being, true happiness is not out there, true happiness lies within.